Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,399 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,399 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 4 star review on 27th November 2024

121

Anonymous

Anonymous // 01/01/2019

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English

“I only came to buy a can of prescribed cat food, your staffs are very helpful. I still have a few cans of prescribed cat food, I will definitely continue purchase from Vetopia.”

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(ENGLISH) - Posted 1 year ago

“Excellent service and speedy delivery of the purchase. Have varieties of selection of products with good quality.”

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(ENGLISH) - Posted 1 year ago

“價格合理配送快速”

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(ENGLISH) - Posted 1 year ago

“Convenient online shopping with good customer service. Informs me very quickly when item is out of stock and a better replacement available. 😃”

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(ENGLISH) - Posted 1 year ago

“It’s easy to use and i will keep using.”

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(ENGLISH) - Posted 1 year ago

“送貨快，價錢合理，順豐站方便”

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(CHINESE) - Posted 1 year ago

“I always ordered on Vetopia. We always got what we ordered soon and sometimes they gave freebies too. Will certainly order again.”

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(ENGLISH) - Posted 1 year ago

“fast and reliable dog food sellers”

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(ENGLISH) - Posted 1 year ago

“Good variety of choices. Fast delivery”

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(ENGLISH) - Posted 1 year ago

“A very good shopping experience, Simple and fast”

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(ENGLISH) - Posted 1 year ago

“Excellent service and excellent products”

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(ENGLISH) - Posted 1 year ago

“Always fast and efficient. Great customer service to compliment a fantastic range of pet goods”

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(ENGLISH) - Posted 1 year ago

“fast delivery”

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(ENGLISH) - Posted 1 year ago

“非常方便，員工有禮，價錢合理”

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(ENGLISH) - Posted 1 year ago

“Prompt delivery time. Suggest providing more discount for the order. Thanks.”

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(ENGLISH) - Posted 1 year ago

“The pricing is slightly higher than others, but the shipping is excellent. I had previously ordered the package, but owing to a lack of flexibility in the delivery timetable, I had to cancel it.”

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(ENGLISH) - Posted 1 year ago

“This is a good online pet food and supplies store with quality products at reasonable prices.”

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(ENGLISH) - Posted 1 year ago

“下單後，第二日就送貨，非常快捷，唔洗怕貓貓冇野食”

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(CHINESE) - Posted 1 year ago

“I've been using Vetopia for a couple of years now and have set up various auto-renewing deliveries with them and they have yet to disappoint; the products have so far always arrived quickly, in good condition, and the delivery guy calls you to ask you if anyone will be home. My phone silences unknown numbers so what happens is they drop off the delivery outside your front door, take photos, and WhatsApp it to you to show that it's been delivered. I'll continue using Vetopia since they have offerings that I cannot readily find in stores, such as Greenies for large dogs, etc. I recommend Vetopia to all dog owners, whether or not you want to set up scheduled deliveries or not, but be aware that if you do, Vetopia does knock off a bit off the price but locks you into the auto-renewal for a few deliveries (3 I believe).”

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(ENGLISH) - Posted 1 year ago

“speedy delivery”

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(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,399 reviews