Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,382 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,382 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 4 star review on 27th November 2024

121

Anonymous

Anonymous // 01/01/2019

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English

“下單後，第二日就送貨，非常快捷，唔洗怕貓貓冇野食”

Helpful Report

(CHINESE) - Posted 1 year ago

“I've been using Vetopia for a couple of years now and have set up various auto-renewing deliveries with them and they have yet to disappoint; the products have so far always arrived quickly, in good condition, and the delivery guy calls you to ask you if anyone will be home. My phone silences unknown numbers so what happens is they drop off the delivery outside your front door, take photos, and WhatsApp it to you to show that it's been delivered. I'll continue using Vetopia since they have offerings that I cannot readily find in stores, such as Greenies for large dogs, etc. I recommend Vetopia to all dog owners, whether or not you want to set up scheduled deliveries or not, but be aware that if you do, Vetopia does knock off a bit off the price but locks you into the auto-renewal for a few deliveries (3 I believe).”

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(ENGLISH) - Posted 1 year ago

“speedy delivery”

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(ENGLISH) - Posted 1 year ago

“I always use Vetopia for my dog supplies! They are super quick and helpful when replying to emails and deliveries always arrive within a few days, even though we live on Lantau. The Recurring Order option means one less thing to worry about and the membership points quickly add up to good discounts. I'm always pleased with the service. Thanks Vetopia!”

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(ENGLISH) - Posted 1 year ago

“quick and responsive”

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(ENGLISH) - Posted 1 year ago

“Fast delivery, user-friendly app. Reasonable price. Will definitely come again!”

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(ENGLISH) - Posted 1 year ago

“Very good and save buying.”

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(ENGLISH) - Posted 1 year ago

“Your colleague was super thoughtful and helpful when I was desperate to get something for my sick cat. My heartfelt thanks!”

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(ENGLISH) - Posted 1 year ago

“I find Vetopia’s website easy to navigate and orders are always delivered very efficiently. It’s nice when you get a little free sample to try too - nice touch.”

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(ENGLISH) - Posted 1 year ago

“The member welcome gift not delivered with my first purchased as promised.”

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(ENGLISH) - Posted 1 year ago

“I can buy dog products at lower prices”

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(ENGLISH) - Posted 1 year ago

“Phone confirmation took too long.”

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(CHINESE) - Posted 1 year ago

“This is my first time to order here. The service is great and thanks for the speedy delivery.”

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(ENGLISH) - Posted 1 year ago

“Staff are always responsive and accommodative to special requests.”

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(ENGLISH) - Posted 1 year ago

“Great service”

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(ENGLISH) - Posted 1 year ago

“Very efficient and cost/saving !”

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(ENGLISH) - Posted 1 year ago

“The prompt delivery is really impressive and valued.”

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(ENGLISH) - Posted 1 year ago

“Can handle my order very quickly”

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(ENGLISH) - Posted 1 year ago

“hope there is a discount”

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(ENGLISH) - Posted 1 year ago

“Always pleased with the excellent service and quick delivery.”

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(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,382 reviews