Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,376 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th November 2024

120

Anonymous

Anonymous // 01/01/2019

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English

“Very good and save buying.”

Helpful Report

(ENGLISH) - Posted 1 year ago

“Your colleague was super thoughtful and helpful when I was desperate to get something for my sick cat. My heartfelt thanks!”

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(ENGLISH) - Posted 1 year ago

“I find Vetopia’s website easy to navigate and orders are always delivered very efficiently. It’s nice when you get a little free sample to try too - nice touch.”

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(ENGLISH) - Posted 1 year ago

“The member welcome gift not delivered with my first purchased as promised.”

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(ENGLISH) - Posted 1 year ago

“I can buy dog products at lower prices”

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(ENGLISH) - Posted 1 year ago

“Phone confirmation took too long.”

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(CHINESE) - Posted 1 year ago

“This is my first time to order here. The service is great and thanks for the speedy delivery.”

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(ENGLISH) - Posted 1 year ago

“Staff are always responsive and accommodative to special requests.”

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(ENGLISH) - Posted 1 year ago

“Great service”

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(ENGLISH) - Posted 1 year ago

“Very efficient and cost/saving !”

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(ENGLISH) - Posted 1 year ago

“The prompt delivery is really impressive and valued.”

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(ENGLISH) - Posted 1 year ago

“Can handle my order very quickly”

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(ENGLISH) - Posted 1 year ago

“hope there is a discount”

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(ENGLISH) - Posted 1 year ago

“Always pleased with the excellent service and quick delivery.”

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(ENGLISH) - Posted 1 year ago

“prompt reply with quick delivery. Thanks.”

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(CHINESE) - Posted 1 year ago

“效率非常之高，不厭其煩專業解答，辛苦晒你們，更要多謝你們提供咁優質服務。”

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(ENGLISH) - Posted 1 year ago

“準時送貨，貨品包裝十分良好”

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(ENGLISH) - Posted 1 year ago

“I have been ordering my baby’s supplies here for almost 2 years now. Very reliable. Good customer service. This time was a bit longer than it used to since I ordered a prescription item. Nonetheless, it was processed fast.”