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Vetopia Reviews

4.7 Rating 2,391 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,177
 Metrics
4.7
Based on 2,391 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Anonymous
Verified Buyer
“Good service, fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anita Au
Verified Buyer
“Excellent service and very helpful staffs. Speedy delivery 👍🏻”
Helpful Report
(ENGLISH) - Posted 2 years ago
Iris Kei
Verified Buyer
“Fast delivery, responsible and responsive!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lai May
Verified Buyer
“Very good service”
Helpful Report
(CHINESE) - Posted 2 years ago
Raymond Wong
Verified Buyer
“Quick responses to query by staff & determine to achieve client’s request. It is recommended a 10% discount to all purchase as Vetopia’s price is higher than the outside, that discount would definitely increase your competitiveness in the market.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Choi Katherine
Verified Buyer
“It will be better if you have customers’ questions n answered by some customer service from professional vet”
Helpful Report
(CHINESE) - Posted 2 years ago
Heywood Lee
Verified Buyer
“Friendly customer service. Good design online ordering web page with good price.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sheung Chi Lau
Verified Buyer
“Friendly staff, and really care about the customer, as they remembered to inform me that the order is back in stock. I am very apppreciated.”
Helpful Report
(ENGLISH) - Posted 2 years ago
EZZA Koo
Verified Buyer
“Vetopia products are very good and the people are helpful to answer my questions. pricing are reasonable and efficient delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jane Ng
Verified Buyer
“V good and nice”
Helpful Report
(CHINESE) - Posted 2 years ago
Zoe Wong
Verified Buyer
“Good service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Eunice Wai
Verified Buyer
“Thank you for the efficient service!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Michelle Ng
Verified Buyer
“Prompt delivery, deliver my order the next day.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joey Chan
Verified Buyer
“fast delivery and helpful staff”
Helpful Report
(ENGLISH) - Posted 2 years ago
Alex Woo
Verified Buyer
“Quick delivery turn around time during this covid uncertain period as we live in Tung Chung. Customer service was wonderful and friendly as I had some issues placing online order. Will order again from Vetopia for sure”
Helpful Report
(ENGLISH) - Posted 2 years ago
Mida Pang
Verified Buyer
“Their back office support is really strong. Always respond so quickly and they’re really helpful! The delivery service is really good as well. I would definitely recommend Vetopia to my friends.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anne WONG
Verified Buyer
“Excellent range, competitive prices, a good discount system for volume purchases and the fastest delivery by far compared to other online pet stores. A great customer experience!”
Helpful Report
(ENGLISH) - Posted 2 years ago
K Mark
Verified Buyer
“Speedy delivery, well packed”
Helpful Report
(ENGLISH) - Posted 2 years ago
Juliana Tsoi
Verified Buyer
“Prompt reply and action to enquiry.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“The shopping experience was very good. Ordered some supplements for my dog and they came the next day! Will purchase from Vetopia again.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,391 reviews
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