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Vetopia Reviews

4.7 Rating 2,381 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,170
 Metrics
4.7
Based on 2,381 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
SY Ho
Verified Buyer
“fast delivery!”
Helpful Report
(ENGLISH) - Posted 7 months ago
J Asar
Verified Buyer
“A trustworthy store selling genuine & fresh pet food from well known brands.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Anonymous
Verified Buyer
“Wide range of products, fast shipment!”
Helpful Report
(ENGLISH) - Posted 7 months ago
Anonymous
Verified Buyer
“My go-to pet food online shop. They have everything which my cats need and the staff can communicate with you in English fluently via phone or text. Amazing service. Highly recommend every pet parent to check them out 😃”
Helpful Report
(ENGLISH) - Posted 7 months ago
Man Yuk Wong
Verified Buyer
“Very fast delivery and convenience, will keep using”
Helpful Report
(CHINESE) - Posted 7 months ago
LAI KING LI
Verified Buyer
“Quick reliable delivery”
Helpful Report
(ENGLISH) - Posted 7 months ago
Miki Yeung
Verified Buyer
“長期訂開狗糧濕糧，送貨快，包裝妥當”
Helpful Report
(ENGLISH) - Posted 7 months ago
Chong Cecilia
Verified Buyer
“In Vetopia I can find what I need for my pets from food to supplements,necessities and toys,all well organized, also information about the well-being of pets, definitely trusted.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Amy Hui
Verified Buyer
“Fast delivery. Staff are polite and helpful.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Steven POON
Verified Buyer
“So far so good”
Helpful Report
(ENGLISH) - Posted 7 months ago
Anonymous
Verified Buyer
“Best deal in town with Fast delivery.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Yuki Chan
Verified Buyer
“送貨快，換貨仲快，非常好的購物體驗。”
Helpful Report
(ENGLISH) - Posted 7 months ago
Richard PA
Verified Buyer
“It is an amazing experience to shop online in Vetopia and the items are delivered promptly.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Sean Sheung
Verified Buyer
“vetopia offers extensive range of product including GI cat food for my cats. and some niche cat food. quality is good, no defects, no refund is needed so far that i ordered the pet stuff there for a year. delivery time is a bit long tbh, usually takes 5 days from the time i placed orders. when comparing to other online pet store. overall is good as long as you manage your time well.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Ruth Wan
Verified Buyer
“Very effective dispatch everytime💪🏼”
Helpful Report
(ENGLISH) - Posted 7 months ago
Sheung Chi Lau
Verified Buyer
“Fast delivery after making an order. Prompt reply from customer service assistant.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Teresa Da Luz
Verified Buyer
“We ordered 2 tubes of TrichoCat. One of tubes came without a cap (lid)”
Helpful Report
(ENGLISH) - Posted 7 months ago
Kamyee Ho
Verified Buyer
“Very convenient and comprehensive shop for pet products! Efficient delivery as well !”
Helpful Report
(ENGLISH) - Posted 7 months ago
Anonymous
Verified Buyer
“Customer service was great. I ordered the wrong size raincoat and they were quite quick to arrange for an exchange (pick up and redeliver) via SF Express. I really appreciated their patience with me because I couldn't understand why there was a refund.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Estelle ZHOU
Verified Buyer
“quick good puppy loves”
Helpful Report
(ENGLISH) - Posted 7 months ago
Vetopia is rated 4.7 based on 2,381 reviews
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