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Vetopia Reviews

4.7 Rating 2,475 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,475 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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English

“The system is simple and easy to follow. Delivery arrangement is fast and good. Will continue to use Vetopia.”

Helpful Report

(CHINESE) - Posted 4 months ago

“prompt delivery!”

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(ENGLISH) - Posted 4 months ago

“Fast delivery and good produc prices.”

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(ENGLISH) - Posted 4 months ago

“I use Vetopia to order my dog's gastrointestinal diet food, which is prescription only and quite difficult to get elsewhere. I usually have to order every three weeks. Vetopia are always able to oblige, they are fast and deliver to my home in Shek O with no difficulty. The website is easy to use. After the initial proof of the prescription from the vet, they have continued to supply me with the necessary food. Also I sometimes get extra bits and bobs such as water bottles for dogs and blankets, some of which are great (the water bottles) and some not so (the blankets were too small for my enormous dog), but it is easy to request no freebies if you need to.”

Helpful Report

(ENGLISH) - Posted 4 months ago

“The price of Vetopia is quite reasonable. Making order is very easy and I can trace my order along the way. Last but not least, delivery is efficient.”

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(ENGLISH) - Posted 4 months ago

“Quick delivery, and I love your discount promotions!”

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(ENGLISH) - Posted 4 months ago

“方便! 送貨快! 會再回購!”

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(CHINESE) - Posted 4 months ago

“It’s easy to navigate the products and also helps to get more info on special products”

Helpful Report

(ENGLISH) - Posted 4 months ago

“Quick delivery and good price!”

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(CHINESE) - Posted 4 months ago

“Very nice service! CS officier is also very helpful!”

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(ENGLISH) - Posted 4 months ago

“Very fast delivery of my order, reliable and efficiency”

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(ENGLISH) - Posted 4 months ago

“Products ordered are rarely in stock... which causes long delivery delays. Website does not indicate if stock is actually available. Not worth the hassle...”

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(ENGLISH) - Posted 4 months ago

“I can buuy regular medicine for my dog at good price.”

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(ENGLISH) - Posted 4 months ago

“They care your pet”

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(CHINESE) - Posted 4 months ago

“Quick response and delivery. The delivery guy is very polite and loves my fur kids too”

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(ENGLISH) - Posted 4 months ago

“There is a great variety of cat and dog food selections. I also feel confident and safe with their merchandising source and storage. The customer service via WhatsApp is also very good and prompt.”

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(ENGLISH) - Posted 5 months ago

“servies was very good, fast delivery”

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(CHINESE) - Posted 5 months ago

“The shipping is quick with good packing!”

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(ENGLISH) - Posted 5 months ago

“I ordered a number of items during the Double-11 promotions last week. Delivery of the goods was made the next day. The goods were delivered in good conditions and with care. The driver gave me a call before the delivery. Very professional services overall.”

Helpful Report

(ENGLISH) - Posted 5 months ago

“Vetopia has improved their delivery times. Last year, sometimes it took them a week to deliver my order. This year, they managed to do next day delivery. Great solution for prescription pet foods and supplies.”

Helpful Report

(ENGLISH) - Posted 5 months ago

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Vetopia is rated 4.7 based on 2,475 reviews