Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,384 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,384 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 4 star review on 27th November 2024

121

Anonymous

Anonymous // 01/01/2019

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English

“購貨後，很快就收到貨品！真好有效率！”

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(CHINESE) - Posted 1 year ago

“Fast delivery”

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(ENGLISH) - Posted 1 year ago

“I enjoy shopping at Vetopia, product quality is guaranteed with next day delivery.”

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(ENGLISH) - Posted 1 year ago

“Appreciate for your good arrangement of transportation and communication.”

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(ENGLISH) - Posted 1 year ago

“下單後很快就送貨，送貨同事十分有禮貌和客氣👍👍👍👍👍👍”

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(CHINESE) - Posted 1 year ago

“Speedy dispatch. Ordered at the booth on 2/3 and received the products on 2/4.”

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(ENGLISH) - Posted 1 year ago

“Very satisfied with the delivery service. Fast and reliable.”

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(ENGLISH) - Posted 1 year ago

“Staff are professional and nice”

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(ENGLISH) - Posted 1 year ago

“Very efficient store. Goods were delivered the day after I ordered them.”

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(ENGLISH) - Posted 1 year ago

“My previous experience was good but recently purchased items took longer to arrive and kept giving false information regarding delivery date and time.”

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(ENGLISH) - Posted 1 year ago

“Very poor experience. You should seek my consent on the delivery time beforehand.”

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(ENGLISH) - Posted 1 year ago

“Well package for the frozen dried food which is crucial for maintaining the quality of the products.”

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(ENGLISH) - Posted 1 year ago

“Fast delivery and the order was processed very well and clearly，thank you for your help!”

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(ENGLISH) - Posted 1 year ago

“Very pleasant online shopping experience, vet online prescription is very convenient, will repurchase. Delivery is on time. Meanwhile, as a new customer you can use your discount/bonus points at your first order, no need to wait for next time.”

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(ENGLISH) - Posted 1 year ago

“Disappointed about the long delivery time on the last purchase”

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(ENGLISH) - Posted 1 year ago

“The staff at Vetopia are professional. I've ordered a box of NexGuard Spectra for my puppy, Kento and my senior dog, Rachael. They were assessed by Dr. David and his team before dispatch. The order was delivered the next day by a courier and they were well packed. Thank you to Vetopia's quality service!”

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(ENGLISH) - Posted 1 year ago

“The delivery is fast and prompt”

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(CHINESE) - Posted 1 year ago

“Quick and efficient service at reasonable price.”

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(ENGLISH) - Posted 1 year ago

“The expiry date of one of the products is too short”

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(ENGLISH) - Posted 1 year ago

“Have a broad variety of pets supplies with fast delivery. One comment though - perhaps to replace thevnon-woven bags coz cannot recycle.”

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(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,384 reviews