Login
Start Free Trial Are you a business?? Click Here

Vetopia Reviews

4.7 Rating 2,475 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,234
 Metrics
4.7
Based on 2,475 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Miki Yeung
Verified Buyer
“長期訂開狗糧濕糧，送貨快，包裝妥當”
Helpful Report
(ENGLISH) - Posted 10 months ago
Chong Cecilia
Verified Buyer
“In Vetopia I can find what I need for my pets from food to supplements,necessities and toys,all well organized, also information about the well-being of pets, definitely trusted.”
Helpful Report
(ENGLISH) - Posted 10 months ago
Amy Hui
Verified Buyer
“Fast delivery. Staff are polite and helpful.”
Helpful Report
(ENGLISH) - Posted 10 months ago
Steven POON
Verified Buyer
“So far so good”
Helpful Report
(ENGLISH) - Posted 10 months ago
Anonymous
Verified Buyer
“Best deal in town with Fast delivery.”
Helpful Report
(ENGLISH) - Posted 10 months ago
Yuki Chan
Verified Buyer
“送貨快，換貨仲快，非常好的購物體驗。”
Helpful Report
(ENGLISH) - Posted 10 months ago
Richard PA
Verified Buyer
“It is an amazing experience to shop online in Vetopia and the items are delivered promptly.”
Helpful Report
(ENGLISH) - Posted 10 months ago
Sean Sheung
Verified Buyer
“vetopia offers extensive range of product including GI cat food for my cats. and some niche cat food. quality is good, no defects, no refund is needed so far that i ordered the pet stuff there for a year. delivery time is a bit long tbh, usually takes 5 days from the time i placed orders. when comparing to other online pet store. overall is good as long as you manage your time well.”
Helpful Report
(ENGLISH) - Posted 10 months ago
Ruth Wan
Verified Buyer
“Very effective dispatch everytime💪🏼”
Helpful Report
(ENGLISH) - Posted 10 months ago
Sheung Chi Lau
Verified Buyer
“Fast delivery after making an order. Prompt reply from customer service assistant.”
Helpful Report
(ENGLISH) - Posted 10 months ago
Teresa Da Luz
Verified Buyer
“We ordered 2 tubes of TrichoCat. One of tubes came without a cap (lid)”
Helpful Report
(ENGLISH) - Posted 10 months ago
Kamyee Ho
Verified Buyer
“Very convenient and comprehensive shop for pet products! Efficient delivery as well !”
Helpful Report
(ENGLISH) - Posted 10 months ago
Anonymous
Verified Buyer
“Customer service was great. I ordered the wrong size raincoat and they were quite quick to arrange for an exchange (pick up and redeliver) via SF Express. I really appreciated their patience with me because I couldn't understand why there was a refund.”
Helpful Report
(ENGLISH) - Posted 10 months ago
Estelle ZHOU
Verified Buyer
“quick good puppy loves”
Helpful Report
(ENGLISH) - Posted 10 months ago
Anonymous
Verified Buyer
“Fast & efficiency transaction”
Helpful Report
(ENGLISH) - Posted 10 months ago
Anonymous
Verified Buyer
“A wide range of Animalkind products is good. Re-occurring order and delivery service are also convenient!”
Helpful Report
(ENGLISH) - Posted 10 months ago
Anonymous
Verified Buyer
“Very Good!!!!”
Helpful Report
(ENGLISH) - Posted 10 months ago
Dee Sinacsi
Verified Buyer
“Very satisfying and convenient. Order and delivery arrive fast and on time. Amazing service!”
Helpful Report
(ENGLISH) - Posted 10 months ago
YH Lee
Verified Buyer
“Good service.”
Helpful Report
(ENGLISH) - Posted 10 months ago
Anonymous
Verified Buyer
“Speedy delivery, thanks”
Helpful Report
(ENGLISH) - Posted 10 months ago
Vetopia is rated 4.7 based on 2,475 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request