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Vetopia Reviews

4.7 Rating 2,479 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,239
 Metrics
4.7
Based on 2,479 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Anonymous
Verified Buyer
“Quick delivery but it’s more expensive”
Helpful Report
(CHINESE) - Posted 2 years ago
Silvian Wong
Verified Buyer
“good services, but delivery time should be improved”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jac Ma
Verified Buyer
“Vetopia often runs different promotions so I can buy the quality dog food at relatively reasonable price”
Helpful Report
(ENGLISH) - Posted 2 years ago
Mohing Chan
Verified Buyer
“送貨快，員工態度有禮。”
Helpful Report
(CHINESE) - Posted 2 years ago
Connie Ho
Verified Buyer
“Good customer service, efficient delivery. Definitely will put next order. Thanks”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I have not received the promotion coupon for next purchase”
Helpful Report
(ENGLISH) - Posted 2 years ago
BENNY LEE
Verified Buyer
“Prompt delivery and clear SMS notification before arriving.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Eliza Wong
Verified Buyer
“The goods send fast and follow my request, notice me to collect it.”
Helpful Report
(CHINESE) - Posted 2 years ago
Sin Yi Luk
Verified Buyer
“Fast delivery, well packed.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Jenny Liang
Verified Buyer
“i add this one as topping for my dog. my dog has digestion problem and he is fine with these cans”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“A processing is very efficiency.”
Helpful Report
(ENGLISH) - Posted 3 years ago
KA MAN CARMEN LAY
Verified Buyer
“online order procedure user freindly”
Helpful Report
(ENGLISH) - Posted 3 years ago
Amanda Yang
Verified Buyer
“Very efficient with delivery and follow up. Price is within reason. Best thing is for supplements, I don't need to always go back to the vet and can get them delivered to my home.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Hyesung Lee
Verified Buyer
“It was diverse sections for cat specific products. But driver didn’t come up to 5F because of walk up.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Purchase online was straightforward and efficient. WhatsApp responses were sufficiently prompt but the online chat on the website took half a day to respond and no one answered the phone.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Connie Leung
Verified Buyer
“I m from CCBA , want to do some pet shop promotion , Can contact your marketing, ? My contact is 9648 4990 - Connie Leung”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“Vetopia consistently offers high standard quality product selection. Delivery services is fast. Packing is always clean and tidy.”
Helpful Report
(ENGLISH) - Posted 3 years ago
ONKI YU
Verified Buyer
“Stable supply and fast delivery”
Helpful Report
Posted 3 years ago
Chi Yuen Chiu
Verified Buyer
“Even though there’s a little hiccup for the last order. But it was rectified swiftly and the missing item received the next day.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Jan Wat
Verified Buyer
“good on delivery. on time. keep it up.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,479 reviews
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