Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,376 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th November 2024

120

Anonymous

Anonymous // 01/01/2019

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English

“On time delivery. Good packing.”

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(CHINESE) - Posted 2 months ago

“nice and speedy delivery!!”

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(CHINESE) - Posted 2 months ago

“Good product”

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(ENGLISH) - Posted 2 months ago

“Good customer service”

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(ENGLISH) - Posted 2 months ago

“物流公司比較差，相比以前訂貨可以做到今日訂，聽日或後日就送到，而家要四五日先送，仲要物流員工唔專業”

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(CHINESE) - Posted 2 months ago

“I enjoy shopping at Vetopia because it's more affordable than my local vet in Discovery Bay. Additionally, items are conveniently delivered to my doorstep.”

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(ENGLISH) - Posted 2 months ago

“I hope the point system will be more friendly such as directly off set the price of the purchased item instead to redeem the goods which is not quite useful.”

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(CHINESE) - Posted 2 months ago

“Customer service team is very nice and helpful.”

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(CHINESE) - Posted 2 months ago

“The support from Vetopia Customer Care team is very helpful.”

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(ENGLISH) - Posted 2 months ago

“The ordering process was smooth, and the delivery was prompt.”

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(ENGLISH) - Posted 2 months ago

“送貨速度快及有效率，但網頁經常無反應，出現頻率極高，上年更改積分到期日無通知，導致賬戶2000積分無故被自動扣除。”

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(ENGLISH) - Posted 2 months ago

“Always on time, great service!”

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(ENGLISH) - Posted 2 months ago

“Always a pleasure, good quality”

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(ENGLISH) - Posted 2 months ago

“貨品完好無缺，送貨速度快”

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(ENGLISH) - Posted 3 months ago

“bought one of the snack product of YORA from your shop in end of august I ccant believe it is expirev in sept 2024, ridiculous you are tellinf lie to your customer”

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(CHINESE) - Posted 3 months ago

“It is very convenient for me who lives in outlying island”

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(ENGLISH) - Posted 3 months ago

“Vetopia is a convenient means to buy canine supplement. The entire online sales process is easy and delivery is prompt.”

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(CHINESE) - Posted 3 months ago

“Very responsive and fast delivery.”

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(ENGLISH) - Posted 3 months ago

“Wide range of products, a lot of choices for my picky cat with renal issue. Quick delivery and goods arrived in good condition. Will definitely purchase from Vetopia again”

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(ENGLISH) - Posted 3 months ago

“Vetopia’s website is user friendly. Buying dog food online is easy. And delivery is efficient too. Overall good experience.”

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(ENGLISH) - Posted 3 months ago

Vetopia is rated 4.7 based on 2,376 reviews