Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,475 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,475 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th February 2025

123

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good quality, efficient!”

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(CHINESE) - Posted 1 year ago

“Easy for shopping pet stuff”

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(ENGLISH) - Posted 1 year ago

“Quick delivery”

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(ENGLISH) - Posted 1 year ago

“Speed delivery within 1-3 days”

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(ENGLISH) - Posted 1 year ago

“Fast respond and delivery”

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(ENGLISH) - Posted 1 year ago

“The website has a good selection of products. Quick delivery.”

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(ENGLISH) - Posted 1 year ago

“Very good service and nice staff. Prices are reasonable and most of the times have discount for members.”

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(ENGLISH) - Posted 1 year ago

“good. Delivery quickly.”

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(CHINESE) - Posted 1 year ago

“Reliable and has everything I need for my dogs Prompt delivery”

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(ENGLISH) - Posted 1 year ago

“送貨速度快，但要等獸醫審核時間較慢。”

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(CHINESE) - Posted 1 year ago

“We've enjoyed ordering healthy treats from Vetopia! We can always expect to find all-natural snacks and speedy delivery. It would be great if there were more variety though, toys too. The only thing is there was a mix-up in the last order. We wanted to try the Marly & Dan - Soft & Chewy Salmon Dog Bites for Serenity but we received the digestion version.”

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(ENGLISH) - Posted 1 year ago

“It’s very convenient to shop at Vetopia as I can get prescribed cat food for my cat which has urinary problem. Hope that there will be an improvement on logistic though because I couldn’t expect the delivery time as there was no text message on when it would be delivered.”

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(ENGLISH) - Posted 1 year ago

“Fast delivery”

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(CHINESE) - Posted 1 year ago

“First time order, because we are living in Hong Kong Island Mid Level. The drive has delivered the dog food as soon as possible on the third day. So my dog can has food to eat. I believe they will make delivery on time. So I were buy dog food and stuff next time.”

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(ENGLISH) - Posted 1 year ago

“Quick delivery of the ordered item, much appreciated 🙏🏼”

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(ENGLISH) - Posted 1 year ago

“I’m surprised having free cans gift when ordering, unfortunately, it’s not there when the order was arrived. Also, my request on delivery time was ignored. I’m lucky I was at home at that moment.”

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(CHINESE) - Posted 1 year ago

“The delivery was fast, both of the products are well-backed.”

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(ENGLISH) - Posted 1 year ago

“good service with good price”

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(CHINESE) - Posted 1 year ago

“Convenient shopping n apps user friendly”

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(ENGLISH) - Posted 1 year ago

“More faster shipping would be better it took 8 days to ship”

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(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,475 reviews