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Vetopia Reviews

4.7 Rating 2,385 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,170
 Metrics
4.7
Based on 2,385 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Cat Lee
Verified Buyer
“一直買開，送貨好快，服務好”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Reliable place that offers a good variety of food and everything my cats need. Helpful customer service and efficient delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Fast & efficient. Goods received within 2 days. Thanks”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“Good experience”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rebecca Chan
Verified Buyer
“Speedy delivery, and super polite staff!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Prompt delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Krystyna Butchart
Verified Buyer
“I highly recommend ordering from Vetopia as their service is excellent. I am somewhat of an anxious online shopper but have been impressed with Vetopia's customer service staff. Now I always order my cat food etc. online.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Raymond Wong
Verified Buyer
“the whatsapp support did help me on my last purchase. delivery was quick.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Angel Young
Verified Buyer
“Fast delivery!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vi Buyer
Verified Buyer
“𝖥𝖺𝗌𝗍 𝖽𝖾𝗅𝗂𝗏𝖾𝗋𝗒. 𝖦𝗋𝖾𝖺𝗍 𝗌𝖾𝗋𝗏𝗂𝖼𝖾𝗌.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Paul Lam
Verified Buyer
“convenient, easy to use, fast delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Connie Liu
Verified Buyer
“I went to your shop to exchange some canned cat food. Your female colleague is extremely helpful and considerate. I will highly recommend Vetopia to all my friends.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Nicole Wong-Poon
Verified Buyer
“delivery on time”
Helpful Report
(ENGLISH) - Posted 2 years ago
Mandy Leung
Verified Buyer
“Quick delivery with reasonable price”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very quick delivery. May use a bag instead of a box for sending small nor fragile item.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Candy Lam
Verified Buyer
“Great aftersales service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Eric Li
Verified Buyer
“Fast delivery, good service, nice dealer. Also surprising gifts on every order!”
Helpful Report
(ENGLISH) - Posted 2 years ago
ALBERT Yeung
Verified Buyer
“good contact and timely delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Josephine Yam
Verified Buyer
“Thanks for the prompt delivery! I received the order in only two days.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jacky Lai
Verified Buyer
“送貨快，有禮貌，價錢實惠且多優惠。”
Helpful Report
(CHINESE) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,385 reviews
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