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Vetopia Reviews

4.7 Rating 2,398 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,180
 Metrics
4.7
Based on 2,398 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Joanna Ho
Verified Buyer
“I sent an email to Vetopia to ask about how to make a recurring order of my shopping cart on 4 Dec. but I didn’t receive any reply yet.”
Helpful Report
(CHINESE) - Posted 1 month ago
Jordan Nyunt
Verified Buyer
“Here's a review you can use for the online shop: I had an excellent experience with this online shop! The customer service was incredibly helpful and responsive, making my shopping experience smooth and enjoyable. The delivery was impressively fast, and the prices were so good that I didn't even feel the need to compare with other online stores. Highly recommend!”
Helpful Report
(ENGLISH) - Posted 1 month ago
匿名
Verified Buyer
“用手機上網落單到 check out 就hang 機，要用 iPad 重新落單才能完成交易”
Helpful Report
(CHINESE) - Posted 2 months ago
Anonymous
Verified Buyer
“The system is simple and easy to follow. Delivery arrangement is fast and good. Will continue to use Vetopia.”
Helpful Report
(CHINESE) - Posted 2 months ago
Eva Chow
Verified Buyer
“prompt delivery!”
Helpful Report
(ENGLISH) - Posted 2 months ago
Amy Hui
Verified Buyer
“Fast delivery and good produc prices.”
Helpful Report
(ENGLISH) - Posted 2 months ago
Julia Block
Verified Buyer
“I use Vetopia to order my dog's gastrointestinal diet food, which is prescription only and quite difficult to get elsewhere. I usually have to order every three weeks. Vetopia are always able to oblige, they are fast and deliver to my home in Shek O with no difficulty. The website is easy to use. After the initial proof of the prescription from the vet, they have continued to supply me with the necessary food. Also I sometimes get extra bits and bobs such as water bottles for dogs and blankets, some of which are great (the water bottles) and some not so (the blankets were too small for my enormous dog), but it is easy to request no freebies if you need to.”
Helpful Report
(ENGLISH) - Posted 2 months ago
Lisa Kam
Verified Buyer
“The price of Vetopia is quite reasonable. Making order is very easy and I can trace my order along the way. Last but not least, delivery is efficient.”
Helpful Report
(ENGLISH) - Posted 2 months ago
Anonymous
Verified Buyer
“Quick delivery, and I love your discount promotions!”
Helpful Report
(ENGLISH) - Posted 2 months ago
Winnie Ho
Verified Buyer
“方便! 送貨快! 會再回購!”
Helpful Report
(CHINESE) - Posted 2 months ago
Vinod Nair
Verified Buyer
“It’s easy to navigate the products and also helps to get more info on special products”
Helpful Report
(ENGLISH) - Posted 2 months ago
Silvia Tang
Verified Buyer
“Quick delivery and good price!”
Helpful Report
(CHINESE) - Posted 2 months ago
Tim Yau
Verified Buyer
“Very nice service! CS officier is also very helpful!”
Helpful Report
(ENGLISH) - Posted 2 months ago
Tracy Sit
Verified Buyer
“Very fast delivery of my order, reliable and efficiency”
Helpful Report
(ENGLISH) - Posted 2 months ago
Michael Bowen
Verified Buyer
“Products ordered are rarely in stock... which causes long delivery delays. Website does not indicate if stock is actually available. Not worth the hassle...”
Helpful Report
(ENGLISH) - Posted 2 months ago
Fred Ting
Verified Buyer
“I can buuy regular medicine for my dog at good price.”
Helpful Report
(ENGLISH) - Posted 2 months ago
Chris Wong
Verified Buyer
“They care your pet”
Helpful Report
(CHINESE) - Posted 2 months ago
Connie Fan
Verified Buyer
“Quick response and delivery. The delivery guy is very polite and loves my fur kids too”
Helpful Report
(ENGLISH) - Posted 2 months ago
Michelle Tam
Verified Buyer
“There is a great variety of cat and dog food selections. I also feel confident and safe with their merchandising source and storage. The customer service via WhatsApp is also very good and prompt.”
Helpful Report
(ENGLISH) - Posted 2 months ago
Amy Wong
Verified Buyer
“servies was very good, fast delivery”
Helpful Report
(CHINESE) - Posted 2 months ago
Vetopia is rated 4.7 based on 2,398 reviews
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