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Vetopia Reviews

4.7 Rating 2,380 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,380 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

Vetopia 5 star review on 27th June 2024

Vetopia 5 star review on 27th June 2024

Vetopia 5 star review on 1st June 2024

Vetopia 5 star review on 4th October 2023

121

Anonymous

Anonymous // 01/01/2019

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English

“There is a great variety of cat and dog food selections. I also feel confident and safe with their merchandising source and storage. The customer service via WhatsApp is also very good and prompt.”

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(ENGLISH) - Posted 1 month ago

“servies was very good, fast delivery”

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(CHINESE) - Posted 1 month ago

“The shipping is quick with good packing!”

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(ENGLISH) - Posted 1 month ago

“I ordered a number of items during the Double-11 promotions last week. Delivery of the goods was made the next day. The goods were delivered in good conditions and with care. The driver gave me a call before the delivery. Very professional services overall.”

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(ENGLISH) - Posted 1 month ago

“Vetopia has improved their delivery times. Last year, sometimes it took them a week to deliver my order. This year, they managed to do next day delivery. Great solution for prescription pet foods and supplies.”

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(ENGLISH) - Posted 1 month ago

“Reasonable price. Prompt response. Quick delivery.”

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(ENGLISH) - Posted 1 month ago

“my cat loves this canned food very much. Everytime when i show him the canned food, he is very happy and comes near me.”

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(ENGLISH) - Posted 1 month ago

“Convenient delivery service to macau Compatible price with small gifts”

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(ENGLISH) - Posted 1 month ago

“Very satisfied”

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(CHINESE) - Posted 1 month ago

“I shop for all my cats needs at Vetopia. They always deliver within a few days and it’s always promptly delivered to my door. I’ve never had a problem ordering from Vetopia.”

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(ENGLISH) - Posted 1 month ago

“運輸都適合，可以有中文解釋。”

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(CHINESE) - Posted 1 month ago

“The delivery was very efficient and fast ( delivered within 8 hrs after my order) which is very amazing. The parcel was in good condition as usual.”

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(CHINESE) - Posted 2 months ago

“All quickly delivered, very friendly support, overall I’m quite happy 👍”

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(ENGLISH) - Posted 2 months ago

“送貨很快很準時我家的貓很開心一次又一次的回購保證”

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(CHINESE) - Posted 2 months ago

“Easy to use the website for ordering, more event and discount will be appreciated.”

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(ENGLISH) - Posted 2 months ago

“Every time, their service is great! I can recommend friends to use here”

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(ENGLISH) - Posted 2 months ago

“I am very disappointed for my recurred order of Nexguard. Payment charged my card but product sent to others.”

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(ENGLISH) - Posted 2 months ago

“Since i found out that u have the items I needed i am very satisfied with your service the efficiency of the delivery n the politeness of your colleagues 🙏”

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(CHINESE) - Posted 2 months ago

“Top-notch products and services”

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(ENGLISH) - Posted 2 months ago

“Very rapid delivery”

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(ENGLISH) - Posted 2 months ago

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Vetopia is rated 4.7 based on 2,380 reviews