Login
Start Free Trial Are you a business?? Click Here

Vetopia Reviews

4.7 Rating 2,475 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,234
 Metrics
4.7
Based on 2,475 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
匿名
Verified Buyer
“用手機上網落單到 check out 就hang 機，要用 iPad 重新落單才能完成交易”
Helpful Report
(CHINESE) - Posted 4 months ago
Tim Yau
Verified Buyer
“Very nice service! CS officier is also very helpful!”
Helpful Report
(ENGLISH) - Posted 4 months ago
Tracy Sit
Verified Buyer
“Very fast delivery of my order, reliable and efficiency”
Helpful Report
(ENGLISH) - Posted 4 months ago
Chris Wong
Verified Buyer
“They care your pet”
Helpful Report
(CHINESE) - Posted 4 months ago
Sy Wong
Verified Buyer
“Very rapid delivery”
Helpful Report
(ENGLISH) - Posted 5 months ago
Pinky Cheung
Verified Buyer
“响 Vetopia 購物非常方便，產品保證正貨，買得安心安全，送貨快捷，更可儲分當現金，唔錯👍🏻👍🏻”
Helpful Report
(ENGLISH) - Posted 5 months ago
Anonymous
Verified Buyer
“Excellent customer services. Follow up efficiently via whatsapp conversations. Sometimes, even the products are a bit expensive than other online shops, will still consider purchasing from Vetopia because of this reason and also timely delivery.”
Helpful Report
(ENGLISH) - Posted 5 months ago
Toco Leung
Verified Buyer
“My dog is very fast to finish this dog food and his popo is very good.”
Helpful Report
(ENGLISH) - Posted 5 months ago
C Cheng
Verified Buyer
“Good to purchase with free gift. Would be great with discount for members for each order.”
Helpful Report
(ENGLISH) - Posted 5 months ago
Anonymous
Verified Buyer
“Got the SF tracking number (Email) after SF delivery.”
Helpful Report
(ENGLISH) - Posted 6 months ago
匿名
Verified Buyer
“物流快，訂貨兩天就有了。”
Helpful Report
(CHINESE) - Posted 6 months ago
M Kong
Verified Buyer
“On time delivery. Good packing.”
Helpful Report
(CHINESE) - Posted 6 months ago
Joe Lau
Verified Buyer
“The support from Vetopia Customer Care team is very helpful.”
Helpful Report
(ENGLISH) - Posted 6 months ago
Yuku Gurung
Verified Buyer
“Since prescriptions diet are not available easily except vet clinics, vetopia has made it convenient to shop amidst busy Hong Kong life.”
Helpful Report
(ENGLISH) - Posted 8 months ago
Shung Wai Chung
Verified Buyer
“Prompt delivery”
Helpful Report
(CHINESE) - Posted 8 months ago
Tracy Sit
Verified Buyer
“Very fast shipment and accurate, good shopping experience”
Helpful Report
(ENGLISH) - Posted 8 months ago
Anna Forster
Verified Buyer
“My one stop shop for all my cat and dog food etc. I have needed vet medications and have consulted with the vet online which was very convenient. Wish it gave same day delivery.”
Helpful Report
(ENGLISH) - Posted 8 months ago
Jacqueline Woo
Verified Buyer
“I know this product has small bites.but not available on VETOPIA. May be you can consider to provide in future”
Helpful Report
(ENGLISH) - Posted 8 months ago
Nathan Lee
Verified Buyer
“to cartoon box is so large for delvery of two small items and which is so environmental unfriendly and cost wasting.”
Helpful Report
(CHINESE) - Posted 8 months ago
Anonymous
Verified Buyer
“Website could be more user-friendly”
Helpful Report
(ENGLISH) - Posted 8 months ago
Vetopia is rated 4.7 based on 2,475 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request