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Vetopia Reviews

4.7 Rating 2,384 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,170
 Metrics
4.7
Based on 2,384 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Dorcas Chung
Verified Buyer
“Extremely quick delivery”
Helpful Report
(ENGLISH) - Posted 1 year ago
Rachel Ho
Verified Buyer
“fast delivery and good quality cat food! buy it many times.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Anonymous
Verified Buyer
“Vetopia has products that can normally only be purchased with a vet prescription (provided you confirm that a vet has examined your pet and indicated that the prescription product is warranted), so it is very convenient if you need home delivery for such products, rather than getting them from your vet. First time customers get a big discount if they enroll in the auto ship programme. Unfortunately after the first shipment, the discount is reduced significantly and doesn't really make the auto ship programme worthwhile.”
Helpful Report
(ENGLISH) - Posted 1 year ago
M SIN
Verified Buyer
“Efficient”
Helpful Report
(ENGLISH) - Posted 1 year ago
Anonymous
Verified Buyer
“Much appreciate the helpful accommodation when changes needed to be made due to my dog’s condition.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Au Corey
Verified Buyer
“Very Fast for the order arrangement”
Helpful Report
(ENGLISH) - Posted 1 year ago
Isa Kwan
Verified Buyer
“Products are in high quality and very fast delivery”
Helpful Report
(ENGLISH) - Posted 1 year ago
Hajnalka Penz
Verified Buyer
“I received my order superquick and I know I can rely on the team's effort to deliver the best selection available. Also I can always find unique items/brand among the sortiment making my shopping experience worth to come back each time.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Anonymous
Verified Buyer
“I have ordered Hill's Prescription Diet food for my terriers twice through Vetopia. On both occasions the delivery has been reliable and punctual despite the fact we live in South Lantau.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Anonymous
Verified Buyer
“Prompt delivery and various product choices”
Helpful Report
(ENGLISH) - Posted 1 year ago
Anonymous
Verified Buyer
“Super speedy and reliable delivery”
Helpful Report
(ENGLISH) - Posted 1 year ago
Anonymous
Verified Buyer
“Timely delivery and tidy packaging”
Helpful Report
(ENGLISH) - Posted 1 year ago
Yan Lau
Verified Buyer
“Good service”
Helpful Report
(CHINESE) - Posted 1 year ago
Chris Fung
Verified Buyer
“fast delivery”
Helpful Report
(ENGLISH) - Posted 1 year ago
Chris Cheng
Verified Buyer
“Very friendly staff and efficient delivery service plus reasonable price”
Helpful Report
(ENGLISH) - Posted 1 year ago
Anita Poon
Verified Buyer
“準時有禮服務好好已多次回購，真的是非常值得信賴的商家！”
Helpful Report
(CHINESE) - Posted 1 year ago
Pipi Lau
Verified Buyer
“十分好，送貨速度快～”
Helpful Report
(ENGLISH) - Posted 1 year ago
Karen Teoh
Verified Buyer
“Friendly, responsive and helpful. They respond almost immediately via WhatsApp.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Anonymous
Verified Buyer
“SPEEDY DELIVERY.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Sin Hang Chan
Verified Buyer
“由落單到取貨 非常方便快捷！”
Helpful Report
(ENGLISH) - Posted 1 year ago
Vetopia is rated 4.7 based on 2,384 reviews
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