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Vetopia Reviews

4.7 Rating 2,384 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,170
 Metrics
4.7
Based on 2,384 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Joanna Ma
Verified Buyer
“Good to have repetitive order”
Helpful Report
(ENGLISH) - Posted 2 years ago
Tau Tai
Verified Buyer
“Ordered on 10/1 & arrived on 10/4👍🏻👍🏻”
Helpful Report
(ENGLISH) - Posted 2 years ago
Fiona Liu
Verified Buyer
“User friendly website and the delivery is speedy. Will try the recurring purchase next time for regular dry food ;)”
Helpful Report
(ENGLISH) - Posted 2 years ago
Tina Chow
Verified Buyer
“The product is good and the delivery is fast.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Juliza Liu
Verified Buyer
“Easy to make order via online and excellent delivery service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anthony Yau
Verified Buyer
“It was a really quick and easy process for my order. Love the monthly subscription services to keep my mind at ease.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ho Ivan
Verified Buyer
“I always forget to buy dog food in the past. Vetopia subscription model is really helpful.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Debbie Wong
Verified Buyer
“送貨速度很快而且包裝會先用紙盒包好，不會整爛包裝袋.”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“Would appreciate to reply my message before arranging delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“My first experience purchasing from Vetopia and I found the website easy to navigate and the delivery service very efficient.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chloe Lui
Verified Buyer
“Very quick pick up of products arranged, making it easier to buy items for my pets when in emergency.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sylvia Sylvia
Verified Buyer
“Good service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Condy Lok
Verified Buyer
“If I want to get 30% discount , I have to place 3 recurring orders that I cannot changed . I felt very disappointing that arrangement when I placed the order. The policy and description which have showed in a clicked little box. Consequently I must pay back the full price if I didn’t need the rest recurring order. I feel sad for this arrangement and I would not place any order from your company in future !”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Love the UI design, clean and user-friendly however, wrong emails reminded me to complete purchase even after I paid money and it happened in my last two purchase experiences recently, please see how to fix it”
Helpful Report
(CHINESE) - Posted 2 years ago
Catty Tong
Verified Buyer
“準時送貨, 送貨員也很有禮貌！”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“送貨安排非常快速！”
Helpful Report
(ENGLISH) - Posted 2 years ago
Susanna Pun
Verified Buyer
“Nice customer service Nice after-sale service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Excellent shopping experience. And felt the business development with massive passions.”
Helpful Report
(ENGLISH) - Posted 2 years ago
YANHUAN HUANG
Verified Buyer
“Very efficient.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“They always send the boxes to my home within 2 days! So efficiency!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,384 reviews
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