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Vetopia Reviews

4.7 Rating 2,384 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,170
 Metrics
4.7
Based on 2,384 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Richard Sutton
Verified Buyer
“Fair prices. Prompt and efficient service and delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Florence Deng
Verified Buyer
“Excellent and timely services! I always look to buy Stella & Chewy for my darling Thor! Vetopia offers very competitive price (and 12% off promotion during the HK Pet Show). Plus bonus points to use which we simply cannot resist! We received the delivery within 24-48 hours too! 😜👍”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Haven’t receive delivery date confirmation email before I received the call from the driver, luckily that I can ask to drop at building lobby”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chan Elsa
Verified Buyer
“在寵物展認識這公司，員工細心講解產品，亦指導對毛孩的照顧👍”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“good customer service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Alex Que
Verified Buyer
“fast service, fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Miki Yeung
Verified Buyer
“食開買開，送貨又快又妥當”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Perfect as usual. Glad to have faster delivery compared to ordering from my local vet clinic.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sara Wong
Verified Buyer
“Quick delivery, easy to browse products online”
Helpful Report
(ENGLISH) - Posted 2 years ago
Natalie Fung
Verified Buyer
“Nice to be able to buy my dog description food conveniently”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ruby Law
Verified Buyer
“I love how fast Vetopia is with their delivery schedule! Excellent service!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Cheung Yee
Verified Buyer
“They always deliver the products on time. Prompt and professional reply was always provided once i had any query. Would like to recommend others for purchasing anything.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Cindy Lee
Verified Buyer
“I have been ordering from Vetopia for a while. It has most of the Rx kibbles collection for my dog, especially small bites for small dogs. Their delivery turnaround is amazing too. Generally can get delivery within 1-2 days.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jonathan Yeung
Verified Buyer
“good service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lianne Kim
Verified Buyer
“It’s good to have promotions I can stock things up. It would be good if you let me know in advance about the promotion through email or WhatsApp.thanks for your attention.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Hamburger Wong
Verified Buyer
“Fast delivery. Have small gift. Good.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kriti Gupta
Verified Buyer
“Amazing service!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Veronique SIBIOUDE
Verified Buyer
“Very fast delivery ... sometime next day. Great choices for all pets. Highly recommend it !”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Raymond Wong
Verified Buyer
“Well stocked and speedy deliveries”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,384 reviews
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