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Vetopia Reviews

4.7 Rating 2,382 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,170
 Metrics
4.7
Based on 2,382 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Alex Poon
Verified Buyer
“The delivery was fast, both of the products are well-backed.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Alison Wright
Verified Buyer
“I find this company to be very efficient and very helpful with the customer service”
Helpful Report
(ENGLISH) - Posted 1 year ago
Anonymous
Verified Buyer
“Great selection of products at reasonable prices. Order always arrives with the delivery timeframe.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Yeelina Ming Kit Chu
Verified Buyer
“Thank you for your continued help in my orders, your replies have been almost instant and flexible, my demands met without hassles.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Kelly Chow
Verified Buyer
“good service with good price”
Helpful Report
(CHINESE) - Posted 1 year ago
Dawn Lok
Verified Buyer
“Neat and prompt delivery (though not next day, in general, perfect) Products offering abit different than usual pet shops, which is super helpful for paw mommy like me.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Teeny Chiu
Verified Buyer
“Convenient shopping n apps user friendly”
Helpful Report
(ENGLISH) - Posted 1 year ago
Anonymous
Verified Buyer
“It is otherwise pretty good, but unfortunately delivery is extremely slow”
Helpful Report
(ENGLISH) - Posted 1 year ago
Cherie Tang
Verified Buyer
“Nice arrangement, quick response.”
Helpful Report
(CHINESE) - Posted 1 year ago
Jacky Raenisch
Verified Buyer
“All staffs that I have contacted at Vetopia are helpful, professional and nice. Whether it be special requests on delivery dates or managing bonus point problems, staffs have helped to resolve the problem with a positive attitude and promptly.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Connie Tsang
Verified Buyer
“Fast Delivery !”
Helpful Report
(CHINESE) - Posted 1 year ago
Charlotte Yeung
Verified Buyer
“quick delivery, polite, good quality products, quality service, reasonable price, recommended”
Helpful Report
(ENGLISH) - Posted 1 year ago
Anonymous
Verified Buyer
“Excellent service and never experience any issues. :)”
Helpful Report
(ENGLISH) - Posted 1 year ago
Phillip Young
Verified Buyer
“Ive been using Vetopia for many years now. The online service is excellent. Super fast home delivery. The Online shop has a great range of products at good prices.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Anonymous
Verified Buyer
“Efficient, responsive. Order never late”
Helpful Report
(ENGLISH) - Posted 1 year ago
Anonymous
Verified Buyer
“Fantastic as always. Fastest delivery.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Stanley Siu
Verified Buyer
“Fast logistics”
Helpful Report
(ENGLISH) - Posted 1 year ago
Cobe LEUNG
Verified Buyer
“Very fast delivery! I will definitely order again next time”
Helpful Report
(ENGLISH) - Posted 1 year ago
Ming Tse
Verified Buyer
“客服服務好，物流快，有效率。”
Helpful Report
(ENGLISH) - Posted 1 year ago
Grace Li
Verified Buyer
“Good services”
Helpful Report
(ENGLISH) - Posted 1 year ago
Vetopia is rated 4.7 based on 2,382 reviews
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