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Vetopia Reviews

4.7 Rating 2,385 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 2,385 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Delivery is fast the person who send in my order is very polite 👍🏻👍🏻🙏
Helpful Report
(CHINESE) - Posted 1 year ago
The shopping experience was good. The sales representative is nice, helpful and patient. It will be good if I can choose my preferred delivery date and time.
Helpful Report
(ENGLISH) - Posted 1 year ago
It was my first time ordering cat food for my kitty gang from their website and it was delivered in less than two days. Pretty easy to use and the staff will reply to you via whatsapp. It's actually really convenient shopping at the store. Every pet parent should check it out ❤️
Helpful Report
(ENGLISH) - Posted 1 year ago
I can always find things that I can find no where else. The site is well run and delivery prompt.
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(ENGLISH) - Posted 1 year ago
Very fast delivery and reliable service
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(ENGLISH) - Posted 1 year ago
The vet suggested my cat stick on z/d diet to control the vomiting problem. He is very picky but fortunately he accept z/d. Order from Vetopia is super convenient.
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(ENGLISH) - Posted 1 year ago
Very quick delivery despite living in remote areas. Would recommend!
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(ENGLISH) - Posted 1 year ago
Good pet supplier.
Helpful Report
(ENGLISH) - Posted 1 year ago
My first experience with Vetopia was very good. I appreciate their quick response once they r aware that the product I ordered was not available. Refund was efficient, providing me with confidence to continue using their service in future. The offer of other options was also good.
Helpful Report
(ENGLISH) - Posted 1 year ago
Customer service 好有禮貌,司機送貨準時有禮貌
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(CHINESE) - Posted 1 year ago
Excellent and efficient service. Fast delivery of items purchased.
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(ENGLISH) - Posted 1 year ago
Such a great service! Fast to deliver and always helpful staff. Their products are also of high quality at competitive prices.
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(ENGLISH) - Posted 1 year ago
好好好好好!!我隻貓很愛!
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(CHINESE) - Posted 1 year ago
extremely helpful quick response and quick delivery from a dog owner perspective
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(ENGLISH) - Posted 1 year ago
Fast delivery
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(CHINESE) - Posted 1 year ago
處理特別情況回覆快、運送快、包裝整潔👍🏻
Helpful Report
(CHINESE) - Posted 1 year ago
The website is easy to use, the list of products is comprehensive, delivery excellent, altogether I enjoy 'shopping' at the Vetopia online site. Oh, and the recent purchases were well appreciated by my dogs.
Helpful Report
(ENGLISH) - Posted 1 year ago
the package is in good shape when delivered.
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(ENGLISH) - Posted 1 year ago
Quick next business day home delivery, well-stocked and a large selection of brands
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(ENGLISH) - Posted 1 year ago
Good and fast
Helpful Report
(CHINESE) - Posted 1 year ago
Vetopia is rated 4.7 based on 2,385 reviews