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Vetopia Reviews

4.7 Rating 2,483 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,242
 Metrics
4.7
Based on 2,483 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Sophie Mak
Verified Buyer
“The delivery timeline is not well indicated. Instead of the two days lead time due to bank holidays, has been extended to 6 days. Without the availability to change the delivery address The contact email will reply but not flexible to provide any solution for the customer.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chui Yu Wong
Verified Buyer
“發貨好快，包裝好。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Emily Shum
Verified Buyer
“delivery very fast and quality is good”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very easy to use and very efficient and fast delivery. Very pleased with the whole process”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chi Wang Fung
Verified Buyer
“服務態度認真，主動了解我的寵物情況，網上預購貨品簡易，我十分滿意”
Helpful Report
(CHINESE) - Posted 2 years ago
Ada Tsang
Verified Buyer
“Speedy delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kirsty Gibson
Verified Buyer
“If you're looking for a reliable online pet store that offers fast and convenient delivery, look no further than Vetopia. In my experience, Vetopia has consistently provided next day delivery for my orders, even for last-minute purchases. Their website is easy to navigate and has a wide selection of pet products at competitive prices, making it easy to find everything I need for my furry friends. Overall, I would highly recommend Vetopia to any pet owner in need of quality pet products delivered quickly and efficiently.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Nice product and good service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chris Chan
Verified Buyer
“Able to change order once found out the box of Selehold I ordered should be for a smaller weight dog. Really appreciate it. BUT, on the other hand, I never was able to use the 10% discount code you promised for first order”
Helpful Report
(ENGLISH) - Posted 2 years ago
小豆 黎
Verified Buyer
“fast＾and nice,good seller”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“Ordering from the website is easy, delivery quick and straightforward, reasonable prices. Great service, thanks!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sherry Wong
Verified Buyer
“Very efficient delivery of the products.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Slm Laimei
Verified Buyer
“Fast delivery with good quality of products. Large variety of products can be found on tge website.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Makes shopping for my furbabies easy as I know items here are vet certified.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Luogr GUIRONGLUO
Verified Buyer
“Vetopia provides excellent service with a user-friendly interface, prompt help center responses, and up-to-date products. Highly recommended to everyone!!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Beth Chan
Verified Buyer
“Always quick and responsive! Reliable!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rosa Ho
Verified Buyer
“Love the fast delivery arrangement.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Quality products and outstanding service! Highly recommended!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jacqueline So
Verified Buyer
“Quick reply and delivery. Our dog like Royal Canin - Hypoallergenic and no allergic.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Adrianna Wong
Verified Buyer
“Great products towards the high end side with premium quality. But I find it is a little troublesome to fill out processing prescription form and to upload pet videos. Hopefully it is an once in for all experience.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,483 reviews
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