Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,380 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,380 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 4 star review on 27th November 2024

121

Anonymous

Anonymous // 01/01/2019

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English

“Vetopia is a convenient means to buy canine supplement. The entire online sales process is easy and delivery is prompt.”

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(CHINESE) - Posted 4 months ago

“Very responsive and fast delivery.”

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(ENGLISH) - Posted 4 months ago

“Wide range of products, a lot of choices for my picky cat with renal issue. Quick delivery and goods arrived in good condition. Will definitely purchase from Vetopia again”

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(ENGLISH) - Posted 4 months ago

“Vetopia’s website is user friendly. Buying dog food online is easy. And delivery is efficient too. Overall good experience.”

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(ENGLISH) - Posted 4 months ago

“The team is always helpful to whatever queries I may have as to whether a product is suitable for my Furbaby. Delivery is fast and efficient.”

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(ENGLISH) - Posted 4 months ago

“Since prescriptions diet are not available easily except vet clinics, vetopia has made it convenient to shop amidst busy Hong Kong life.”

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(ENGLISH) - Posted 4 months ago

“送貨快，貨品多！係毛孩家長值得幫襯！”

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(ENGLISH) - Posted 4 months ago

“Prompt delivery”

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(CHINESE) - Posted 4 months ago

“價錢合理，有時會附送贈品，送貨員服務態度很好，非常滿意”

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(ENGLISH) - Posted 4 months ago

“My number 1 go-to pet online store!”

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(ENGLISH) - Posted 4 months ago

“Delivery on time and service is very good , convenience reorder.”

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(CHINESE) - Posted 4 months ago

“Easy to order and deliver as soon as possible. If necessary could arrange immediate delivery. On sell products is cheaper than other online pet shop.”

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(CHINESE) - Posted 4 months ago

“Good price at the pet show. Reliable and punctual delivery.”

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(CHINESE) - Posted 4 months ago

“Very fast shipment and accurate, good shopping experience”

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(ENGLISH) - Posted 4 months ago

“Fast Delivery.”

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(CHINESE) - Posted 4 months ago

“Very quick delivery service. Delivery staff are very polite and nice. Staff response to my enquiry on WhatsApp in a timely manner. Good service.”

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(CHINESE) - Posted 4 months ago

“Fabulous customer services”

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(ENGLISH) - Posted 5 months ago

“I have had very pleasant experience ordering dog food from Vetopia. The user friendly platform and the delivery service are satisfactory. I most appreciate the availability of Whatsapp communication. It is so convenient for seeking help and handling other issues regarding the orders. The staff have been super helpful and responsive as well. Excellent!”

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(ENGLISH) - Posted 5 months ago

“great selction, great customer service”

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(ENGLISH) - Posted 5 months ago

“My one stop shop for all my cat and dog food etc. I have needed vet medications and have consulted with the vet online which was very convenient. Wish it gave same day delivery.”

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(ENGLISH) - Posted 5 months ago

Vetopia is rated 4.7 based on 2,380 reviews