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Vetopia Reviews

4.7 Rating 2,376 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,168
 Metrics
4.7
Based on 2,376 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Henriette Baleros
Verified Buyer
“The team is always helpful to whatever queries I may have as to whether a product is suitable for my Furbaby. Delivery is fast and efficient.”
Helpful Report
(ENGLISH) - Posted 3 months ago
Yuku Gurung
Verified Buyer
“Since prescriptions diet are not available easily except vet clinics, vetopia has made it convenient to shop amidst busy Hong Kong life.”
Helpful Report
(ENGLISH) - Posted 3 months ago
Yuk Fung Chow
Verified Buyer
“送貨快，貨品多！係毛孩家長值得幫襯！”
Helpful Report
(ENGLISH) - Posted 3 months ago
Shung Wai Chung
Verified Buyer
“Prompt delivery”
Helpful Report
(CHINESE) - Posted 3 months ago
匿名
Verified Buyer
“價錢合理，有時會附送贈品，送貨員服務態度很好，非常滿意”
Helpful Report
(ENGLISH) - Posted 3 months ago
Anonymous
Verified Buyer
“My number 1 go-to pet online store!”
Helpful Report
(ENGLISH) - Posted 3 months ago
Anonymous
Verified Buyer
“Delivery on time and service is very good , convenience reorder.”
Helpful Report
(CHINESE) - Posted 3 months ago
M Li
Verified Buyer
“Easy to order and deliver as soon as possible. If necessary could arrange immediate delivery. On sell products is cheaper than other online pet shop.”
Helpful Report
(CHINESE) - Posted 3 months ago
Hoiyan Lee
Verified Buyer
“Good price at the pet show. Reliable and punctual delivery.”
Helpful Report
(CHINESE) - Posted 3 months ago
Tracy Sit
Verified Buyer
“Very fast shipment and accurate, good shopping experience”
Helpful Report
(ENGLISH) - Posted 3 months ago
國良 胡
Verified Buyer
“Fast Delivery.”
Helpful Report
(CHINESE) - Posted 3 months ago
Elaine Lee
Verified Buyer
“Very quick delivery service. Delivery staff are very polite and nice. Staff response to my enquiry on WhatsApp in a timely manner. Good service.”
Helpful Report
(CHINESE) - Posted 3 months ago
Anonymous
Verified Buyer
“Fabulous customer services”
Helpful Report
(ENGLISH) - Posted 4 months ago
Anonymous
Verified Buyer
“I have had very pleasant experience ordering dog food from Vetopia. The user friendly platform and the delivery service are satisfactory. I most appreciate the availability of Whatsapp communication. It is so convenient for seeking help and handling other issues regarding the orders. The staff have been super helpful and responsive as well. Excellent!”
Helpful Report
(ENGLISH) - Posted 4 months ago
Leslie Richardson
Verified Buyer
“great selction, great customer service”
Helpful Report
(ENGLISH) - Posted 4 months ago
Anna Forster
Verified Buyer
“My one stop shop for all my cat and dog food etc. I have needed vet medications and have consulted with the vet online which was very convenient. Wish it gave same day delivery.”
Helpful Report
(ENGLISH) - Posted 4 months ago
Chi Yuen Chiu
Verified Buyer
“Fast delivery and reliable service”
Helpful Report
(ENGLISH) - Posted 4 months ago
MAGGIE KWAN
Verified Buyer
“Professional products. Speedy delivery with polite service. Highly recommend for all pet parents.”
Helpful Report
(ENGLISH) - Posted 4 months ago
Jacqueline Woo
Verified Buyer
“I know this product has small bites.but not available on VETOPIA. May be you can consider to provide in future”
Helpful Report
(ENGLISH) - Posted 4 months ago
Mel Potgieter
Verified Buyer
“Great shopping online with Vetopia. Deliveries come super quick… and we live on South Lantau”
Helpful Report
(ENGLISH) - Posted 4 months ago
Vetopia is rated 4.7 based on 2,376 reviews
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