Login
Start Free Trial Are you a business?? Click Here

Vetopia Reviews

4.7 Rating 2,473 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,232
 Metrics
4.7
Based on 2,473 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“The website is not user friendy and very unstable, the products cannot be loaded properly. The terms of subscription will be easily overlooked. But the CS was very helpful.”
Helpful Report
(CHINESE) - Posted 2 months ago
Sally Ko
Verified Buyer
“Nice as always”
Helpful Report
(ENGLISH) - Posted 2 months ago
Fanny Leung
Verified Buyer
“Various types of dog food and supplements 👍🏼”
Helpful Report
(ENGLISH) - Posted 2 months ago
Cat Lee
Verified Buyer
“出貨很快，昨天訂，快到第二晚已收貨，很有效率呢！”
Helpful Report
(CHINESE) - Posted 2 months ago
Yammi Wong
Verified Buyer
“Fast delivery with good packing, reasonable price”
Helpful Report
(ENGLISH) - Posted 2 months ago
Anonymous
Verified Buyer
“客服溝通及時 落單方便快捷”
Helpful Report
(CHINESE) - Posted 2 months ago
Rita Tang
Verified Buyer
“in the future, hope you are able to receive more promotions or discounts.”
Helpful Report
(CHINESE) - Posted 2 months ago
Anonymous
Verified Buyer
“Someone you can trust when it comes to your pets’ care & needs. Highly recommend 👍👍👍”
Helpful Report
(ENGLISH) - Posted 2 months ago
Giorgio Pavanetto
Verified Buyer
“I have no problem with your services, so far, but your communication about delivery time and schedule, is unsatisfactory, since there is absolutely no communication, until the delivery is affected. Actually there is no communication between the online order and the delivery”
Helpful Report
(ENGLISH) - Posted 3 months ago
Tony Chan
Verified Buyer
“Quick delivery and the first order discount is very attractive. Subsequent orders also acceptable”
Helpful Report
(ENGLISH) - Posted 3 months ago
國良 胡
Verified Buyer
“Quality products. Fast delivery.”
Helpful Report
(CHINESE) - Posted 3 months ago
Julie Murphy
Verified Buyer
“Super fast. Super efficient”
Helpful Report
(ENGLISH) - Posted 3 months ago
Anonymous
Verified Buyer
“Vetopia has a really good follow-up reminder when I need to re-stock.”
Helpful Report
(ENGLISH) - Posted 3 months ago
Chor Man Chan
Verified Buyer
“Fast and timely response. It helps me to make swift decision. Did buy 2 times for 3 items. All goods arrived on time and in good order. Confidence is being built up. Keep up your good service level.”
Helpful Report
(ENGLISH) - Posted 3 months ago
匿名
Verified Buyer
“CS 都好有效率+ 加上貴司出貨很快👍🏻 最快今日下單 明天就可以收到💜”
Helpful Report
(CHINESE) - Posted 3 months ago
Joanna Ho
Verified Buyer
“I sent an email to Vetopia to ask about how to make a recurring order of my shopping cart on 4 Dec. but I didn’t receive any reply yet.”
Helpful Report
(CHINESE) - Posted 4 months ago
Jordan Nyunt
Verified Buyer
“Here's a review you can use for the online shop: I had an excellent experience with this online shop! The customer service was incredibly helpful and responsive, making my shopping experience smooth and enjoyable. The delivery was impressively fast, and the prices were so good that I didn't even feel the need to compare with other online stores. Highly recommend!”
Helpful Report
(ENGLISH) - Posted 4 months ago
匿名
Verified Buyer
“用手機上網落單到 check out 就hang 機，要用 iPad 重新落單才能完成交易”
Helpful Report
(CHINESE) - Posted 4 months ago
Anonymous
Verified Buyer
“The system is simple and easy to follow. Delivery arrangement is fast and good. Will continue to use Vetopia.”
Helpful Report
(CHINESE) - Posted 4 months ago
Eva Chow
Verified Buyer
“prompt delivery!”
Helpful Report
(ENGLISH) - Posted 4 months ago
Vetopia is rated 4.7 based on 2,473 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request