Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,478 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,478 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th February 2025

123

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Convenient shopping n apps user friendly”

Helpful Report

(ENGLISH) - Posted 1 year ago

“More faster shipping would be better it took 8 days to ship”

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(ENGLISH) - Posted 1 year ago

“Not live logistics provided to customer. And no expected delivery time.”

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(ENGLISH) - Posted 1 year ago

“if the pricing for recurrent purchases not going up so high is more appreciated. I can see the re-purchasing price is much much higher than the price this time.”

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(ENGLISH) - Posted 1 year ago

“我想反映一下我上兩次買你們的東西，之後送貨來我家的時間，同你們客服答覆我送貨的時間有差別，上兩次都是早了一天送來，希望下次你們客服答覆我送貨的時間能夠準確一點。”

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(ENGLISH) - Posted 1 year ago

“貨品完整無缺👍🏾👍🏾貓貓鐘意食”

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(ENGLISH) - Posted 1 year ago

“I only came to buy a can of prescribed cat food, your staffs are very helpful. I still have a few cans of prescribed cat food, I will definitely continue purchase from Vetopia.”

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(ENGLISH) - Posted 1 year ago

“Prompt delivery time. Suggest providing more discount for the order. Thanks.”

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(ENGLISH) - Posted 1 year ago

“The pricing is slightly higher than others, but the shipping is excellent. I had previously ordered the package, but owing to a lack of flexibility in the delivery timetable, I had to cancel it.”

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(ENGLISH) - Posted 1 year ago

“quick and responsive”

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(ENGLISH) - Posted 1 year ago

“I can buy dog products at lower prices”

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(ENGLISH) - Posted 1 year ago

“The prompt delivery is really impressive and valued.”

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(ENGLISH) - Posted 1 year ago

“Extremely fast delivery”

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(ENGLISH) - Posted 1 year ago

“Fast delivery time and the quantity is good. Packing also very tidy.”

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(ENGLISH) - Posted 1 year ago

“貨源充足，送貨迅速，希望優惠活動更加豐富！”

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(ENGLISH) - Posted 1 year ago

“on pet exhibition the service and the sent is ok”

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(CHINESE) - Posted 1 year ago

“Good service”

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(ENGLISH) - Posted 1 year ago

“Good service and explainlation. It’s my first time to use.”

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(CHINESE) - Posted 1 year ago

“This is my 2nd time of the purchase. Although, my choose is not enough of my demand, the CS team replied me explaining clearly for all my concerning. That’s much confidence to continue to use.”

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(ENGLISH) - Posted 1 year ago

“Delivery was very late but the order was accurate.”

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(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,478 reviews