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Vetopia Reviews

4.7 Rating 2,384 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,170
 Metrics
4.7
Based on 2,384 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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IP KEUNG TSANG
Verified Buyer
“Order placed on 28 Nov 2022, goods is still not delivered on 3 Jan 2023. Very disappointed.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Miranda Cheng
Verified Buyer
“Very good and easy to buy service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Woon Wong
Verified Buyer
“great product with good service:)!!!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Wing Yi Lam
Verified Buyer
“Very good. Quick delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Karin Chan
Verified Buyer
“Fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joey Lam
Verified Buyer
“Delivery is speedy. The products arrived in perfect condition. Well-done!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ely Leung
Verified Buyer
“One of the customer service manner is very poor, i used e-mail to contact but nobody concern my request . When I finished the payment, she said that it will be sent it by SF Express after tomorrow. I asked the management it was sent from office. It was very bad experience for me.”
Helpful Report
(CHINESE) - Posted 2 years ago
Lalla Ward
Verified Buyer
“Fantastic service, even over Christmas - it's so helpful to have the vets who look after my dogs look after me, too!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“送貨速度快 包裝良好 唯獨訂閱服務要最少3次”
Helpful Report
(ENGLISH) - Posted 2 years ago
Fred Scholle
Verified Buyer
“Excellent fast service. Would appreciate some other non prescriptions but available only through a vet, items you might carry such as Denosyl. I have an older dog that needs this medication but our vet no longer provides it and the substitute is a large capsule of a powder. Capsule too big and dog doesn’t like the powder.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Super quick delivery, nice people”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yuk Fung Chow
Verified Buyer
“Fast and responsible , also very reliable .”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Effective delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ashley Chan
Verified Buyer
“Great purchase experience with easy checkout . Prompt Delivery. Unfortunately, I am unable to open the bottle of oral health formula 300g without breaking the plastic bottle”
Helpful Report
(ENGLISH) - Posted 2 years ago
Tweety Wong
Verified Buyer
“訂貨快速，衹是送貨順豐速遞10分鐘前才致電，根本沒可能安排家人接貨，結果存放在順豐櫃內”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“My cat loves it”
Helpful Report
(ENGLISH) - Posted 2 years ago
Michelle Tam
Verified Buyer
“The website is very user friendly and speedy delivery!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joanna Yip
Verified Buyer
“I appreciate your service: very efficient & user friendly!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Barbara Thole
Verified Buyer
“I have been a very happy Vetopia customer for many years now. I love the products that they have, the fast delivery and particularly the personal attention when I have special requests.”
Helpful Report
(ENGLISH) - Posted 2 years ago
JASON LEONG
Verified Buyer
“Pleasant trading 👍🏽👍🏽💯”
Helpful Report
(CHINESE) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,384 reviews
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