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Vetopia Reviews

4.7 Rating 2,385 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,170
 Metrics
4.7
Based on 2,385 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Jennifer Wu
Verified Buyer
“Recurrent order 唔識玩”
Helpful Report
(CHINESE) - Posted 2 years ago
Michelle Huang
Verified Buyer
“Impressed with the efficiency of my online purchase. Though i mess up my recurring order, help from the whatsapp staff was helpful and they rectify it for me. Delivery was prompt, ample notification from delivery dispatcher, and when asked to leave item at gate, they sent a photo to show item is delivered as requested. Overall, happy customer”
Helpful Report
(ENGLISH) - Posted 2 years ago
Irene Tse
Verified Buyer
“Good , very convenient and helpful. Will refer to my friend.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Emmanuel Serna
Verified Buyer
“I really recommend Vetopia. The products are always available and extremely fast delivery by attentive and smiling delivery people.”
Helpful Report
(ENGLISH) - Posted 2 years ago
健龍 曾
Verified Buyer
“非常差的購買經驗! 估計不會再購買了。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Mandy Yeung
Verified Buyer
“Great service, organized setup. I greatly appreciated your service and offering”
Helpful Report
(ENGLISH) - Posted 2 years ago
Katy Chandler
Verified Buyer
“Very easy to use and always prompt delivery!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very fast delivery, and great customer service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joanne Yue
Verified Buyer
“Online booking access easily. Very clear to the cart and variety of products both for dogs and cats. Once I place the order, will get order confirmation by email immediately and next day delivery. The driver is very polite and patient and give me notice in advance I am very satisfied to order my pets food through Vetopia”
Helpful Report
(ENGLISH) - Posted 2 years ago
Cynthia Boekee
Verified Buyer
“Great selection on the website, super quick delivery with all products in tact and complete”
Helpful Report
(ENGLISH) - Posted 2 years ago
Miki Yeung
Verified Buyer
“買開，但最近兩次都冇大包裝，要轉買細胞”
Helpful Report
(ENGLISH) - Posted 2 years ago
匿名
Verified Buyer
“Very good 👍🏻”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kan Leung
Verified Buyer
“Convenient, save time & nice price”
Helpful Report
(ENGLISH) - Posted 2 years ago
Heidi Kan
Verified Buyer
“A happy shopping experience, v convenient and speedy delivery, amazing !”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yuk Kuen Anita Chan
Verified Buyer
“Very good.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Riz Khan
Verified Buyer
“Vetopia had changed my life and my pets life, My cat has food on time and we never have a shortage of her treats, toys and food all thanks to Vetopias fast delivery and Large variety of items”
Helpful Report
(ENGLISH) - Posted 2 years ago
Wilson FAN
Verified Buyer
“Very nice product and good process”
Helpful Report
(ENGLISH) - Posted 2 years ago
Wai Ling Wong
Verified Buyer
“Quick reply, looking forward to buying again next time!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very fast delivery and delivery staff are nice and responsible”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,385 reviews
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