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Vetopia Reviews

4.7 Rating 2,485 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,242
 Metrics
4.7
Based on 2,485 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Yolanda Yan
Verified Buyer
“Have a broad variety of pets supplies with fast delivery. One comment though - perhaps to replace thevnon-woven bags coz cannot recycle.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Dorcas Chung
Verified Buyer
“Extremely quick delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rachel Ho
Verified Buyer
“fast delivery and good quality cat food! buy it many times.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Vetopia has products that can normally only be purchased with a vet prescription (provided you confirm that a vet has examined your pet and indicated that the prescription product is warranted), so it is very convenient if you need home delivery for such products, rather than getting them from your vet. First time customers get a big discount if they enroll in the auto ship programme. Unfortunately after the first shipment, the discount is reduced significantly and doesn't really make the auto ship programme worthwhile.”
Helpful Report
(ENGLISH) - Posted 2 years ago
M SIN
Verified Buyer
“Efficient”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Much appreciate the helpful accommodation when changes needed to be made due to my dog’s condition.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Au Corey
Verified Buyer
“Very Fast for the order arrangement”
Helpful Report
(ENGLISH) - Posted 2 years ago
Isa Kwan
Verified Buyer
“Products are in high quality and very fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Hajnalka Penz
Verified Buyer
“I received my order superquick and I know I can rely on the team's effort to deliver the best selection available. Also I can always find unique items/brand among the sortiment making my shopping experience worth to come back each time.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I have ordered Hill's Prescription Diet food for my terriers twice through Vetopia. On both occasions the delivery has been reliable and punctual despite the fact we live in South Lantau.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Prompt delivery and various product choices”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Super speedy and reliable delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Timely delivery and tidy packaging”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yan Lau
Verified Buyer
“Good service”
Helpful Report
(CHINESE) - Posted 2 years ago
Chris Fung
Verified Buyer
“fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chris Cheng
Verified Buyer
“Very friendly staff and efficient delivery service plus reasonable price”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anita Poon
Verified Buyer
“準時有禮服務好好已多次回購，真的是非常值得信賴的商家！”
Helpful Report
(CHINESE) - Posted 2 years ago
Pipi Lau
Verified Buyer
“十分好，送貨速度快～”
Helpful Report
(ENGLISH) - Posted 2 years ago
Karen Teoh
Verified Buyer
“Friendly, responsive and helpful. They respond almost immediately via WhatsApp.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“SPEEDY DELIVERY.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,485 reviews
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