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Vetopia Reviews

4.7 Rating 2,478 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,235
 Metrics
4.7
Based on 2,478 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Michelle Law
Verified Buyer
“Service and responding good But the gift of bottle is very small , looks not user friendly”
Helpful Report
(ENGLISH) - Posted 2 years ago
Emily Shum
Verified Buyer
“delivery very fast and quality is good”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chris Chan
Verified Buyer
“Able to change order once found out the box of Selehold I ordered should be for a smaller weight dog. Really appreciate it. BUT, on the other hand, I never was able to use the 10% discount code you promised for first order”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rosa Ho
Verified Buyer
“Love the fast delivery arrangement.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Adrianna Wong
Verified Buyer
“Great products towards the high end side with premium quality. But I find it is a little troublesome to fill out processing prescription form and to upload pet videos. Hopefully it is an once in for all experience.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lisa Lee
Verified Buyer
“High delivery efficiency Delivery staff is very good”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“wide range of products and fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Inna Tse
Verified Buyer
“This product is recommended by vet and is really good for my pet’s health. Moreover your online shop has good and reliable srevice.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lavina Gerver
Verified Buyer
“Overall the service is efficient and friendly, especially the driver who delivers the dog food.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Good selection of products , helpful customer service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kathy Leong
Verified Buyer
“資料不夠詳盡， 購買錯誤”
Helpful Report
(CHINESE) - Posted 2 years ago
Chung Hoi Lui
Verified Buyer
“Good for me .”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joe Lau
Verified Buyer
“The delivery time is fast and it meets the expectation of customer.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Emmy Chen
Verified Buyer
“The discount for new friends can not use, shows no discount when checkout”
Helpful Report
(CHINESE) - Posted 2 years ago
Yu Tak Au
Verified Buyer
“Fast delivery and product is same as advertised.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Received the good very quickly & the service is very good.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lillian Lee
Verified Buyer
“Good service & speedy”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“im genuinely surprised my cat is willing to eat z/d because I’ve heard cats don’t like the texture. But my cat eats every bit of it. The only thing is that, in my previous order, they gave me free sample products for dog even though I was ordering cat things.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Prompt and reliable delivery service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Tammy Chan
Verified Buyer
“Order delivery was really fast and efficient”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,478 reviews
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