Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,399 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,399 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 4 star review on 27th November 2024

121

Anonymous

Anonymous // 01/01/2019

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English

“I always use Vetopia for my dog supplies! They are super quick and helpful when replying to emails and deliveries always arrive within a few days, even though we live on Lantau. The Recurring Order option means one less thing to worry about and the membership points quickly add up to good discounts. I'm always pleased with the service. Thanks Vetopia!”

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(ENGLISH) - Posted 1 year ago

“quick and responsive”

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(ENGLISH) - Posted 1 year ago

“Fast delivery, user-friendly app. Reasonable price. Will definitely come again!”

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(ENGLISH) - Posted 1 year ago

“Very good and save buying.”

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(ENGLISH) - Posted 1 year ago

“Your colleague was super thoughtful and helpful when I was desperate to get something for my sick cat. My heartfelt thanks!”

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(ENGLISH) - Posted 1 year ago

“I find Vetopia’s website easy to navigate and orders are always delivered very efficiently. It’s nice when you get a little free sample to try too - nice touch.”

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(ENGLISH) - Posted 1 year ago

“The member welcome gift not delivered with my first purchased as promised.”

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(ENGLISH) - Posted 1 year ago

“I can buy dog products at lower prices”

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(ENGLISH) - Posted 1 year ago

“Phone confirmation took too long.”

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(CHINESE) - Posted 1 year ago

“This is my first time to order here. The service is great and thanks for the speedy delivery.”

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(ENGLISH) - Posted 1 year ago

“Staff are always responsive and accommodative to special requests.”

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(ENGLISH) - Posted 1 year ago

“Great service”

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(ENGLISH) - Posted 1 year ago

“Very efficient and cost/saving !”

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(ENGLISH) - Posted 1 year ago

“The prompt delivery is really impressive and valued.”

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(ENGLISH) - Posted 1 year ago

“Can handle my order very quickly”

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(ENGLISH) - Posted 1 year ago

“hope there is a discount”

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(ENGLISH) - Posted 1 year ago

“Always pleased with the excellent service and quick delivery.”

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(ENGLISH) - Posted 1 year ago

“prompt reply with quick delivery. Thanks.”

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(CHINESE) - Posted 1 year ago

“效率非常之高，不厭其煩專業解答，辛苦晒你們，更要多謝你們提供咁優質服務。”

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(ENGLISH) - Posted 1 year ago

“準時送貨，貨品包裝十分良好”

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(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,399 reviews