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Vetopia Reviews

4.7 Rating 2,385 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,170
 Metrics
4.7
Based on 2,385 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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VAN TSANG
Verified Buyer
“Fast track and responsive. But the price and stocks are less, thanks”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Easy use web page and quick delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Benjamin Liu
Verified Buyer
“excellent service and delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“The recurrent order system is very user friendly . It helps me to avoid my cat out of supplies. I can change the scheduled order delivery time if my cats change their consumption.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joe Fong
Verified Buyer
“I asked questions via WhatsApp customer service staff responded fast and arranged delivery pet food on time”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“Outstanding. Very easy to order what I needed online, and the delivery arrived the next day. It was particularly impressive given T8 was raised shortly after I submitted the order, and the next day shortly after the T8 was lowered I was already able to pick up my package and give my cat the supplements he needed. Very happy with the entire experience!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Iris Leung
Verified Buyer
“Good service !! pls provide more of promotion/discount to exsiting customer is better”
Helpful Report
(ENGLISH) - Posted 2 years ago
Serene Cai
Verified Buyer
“fast and reliable shipping !”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jamie Ho
Verified Buyer
“Ordering process is simple. Product delivered on time and in good condition. Also appreciate the small gift with the delivery. Thanks!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Pearl Law
Verified Buyer
“Please check with your CS”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Good stock.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jerry Ng
Verified Buyer
“Prompt respond”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ka Yan Yau
Verified Buyer
“Great exp and nice following up with my order before sending out enquiries.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sin Yi Luk
Verified Buyer
“Speedy delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Pervin Shroff
Verified Buyer
“Excellent service 🙏”
Helpful Report
(ENGLISH) - Posted 2 years ago
Nelson Chan
Verified Buyer
“每次都有贈品送給我，派貨速度非常之快，今天落單明天就收到👍”
Helpful Report
(CHINESE) - Posted 2 years ago
Pandy Chan
Verified Buyer
“Very responsive. Really appreciated your help to exchange the old ordered items to the new one which is prescribed by the Dr. to suit my cat’s need.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joyce Fu
Verified Buyer
“is very good service for delivery SF”
Helpful Report
(CHINESE) - Posted 2 years ago
Frances Tong
Verified Buyer
“Fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sin Wa Lo
Verified Buyer
“good product”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,385 reviews
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