Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,478 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,478 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th February 2025

123

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This is my first time order from vetopia , the experience was good and delivery was fast. Will recommend to friend .”

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(ENGLISH) - Posted 2 years ago

“Good Platform , easy to manage reorders”

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(ENGLISH) - Posted 2 years ago

“This is the second time I order from your website. It is efficient.”

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(ENGLISH) - Posted 2 years ago

“Your responsiveness to my questions and requests has improved over the past few weeks which I appreciate. Hope you can keep it up.”

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(ENGLISH) - Posted 2 years ago

“A helpful and trustful platform which I can have my products on time every cycle :) also it is easy to use as a customer”

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(ENGLISH) - Posted 2 years ago

“Easy to order and prompt delivery.”

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(ENGLISH) - Posted 2 years ago

“買狗杜蟲藥，寵物的名字寫錯了，除此之外都很好”

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(ENGLISH) - Posted 2 years ago

“variety good”

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(ENGLISH) - Posted 2 years ago

“Quick delivery nice service and a good choice of selection of products”

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(ENGLISH) - Posted 2 years ago

“Very efficient and received quickly”

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(CHINESE) - Posted 2 years ago

“Delivery is very fast and accurate.”

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(ENGLISH) - Posted 2 years ago

“Quick respond and helpful”

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(ENGLISH) - Posted 2 years ago

“Good to have repetitive order”

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(ENGLISH) - Posted 2 years ago

“User friendly website and the delivery is speedy. Will try the recurring purchase next time for regular dry food ;)”

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(ENGLISH) - Posted 2 years ago

“Love the UI design, clean and user-friendly however, wrong emails reminded me to complete purchase even after I paid money and it happened in my last two purchase experiences recently, please see how to fix it”

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(CHINESE) - Posted 2 years ago

“One of the cans has little damage but does not affect the quality”

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(CHINESE) - Posted 2 years ago

“Huge amount of selections of dog foods and supplements.”

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(ENGLISH) - Posted 2 years ago

“Grateful if you would call the number I indicated before delivery.”

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(ENGLISH) - Posted 2 years ago

“Fair prices. Prompt and efficient service and delivery.”

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(ENGLISH) - Posted 2 years ago

“Haven’t receive delivery date confirmation email before I received the call from the driver, luckily that I can ask to drop at building lobby”

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(ENGLISH) - Posted 2 years ago

Vetopia is rated 4.7 based on 2,478 reviews