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Vetopia Reviews

4.7 Rating 2,391 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,391 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

Vetopia 5 star review on 27th June 2024

Vetopia 5 star review on 27th June 2024

Vetopia 5 star review on 1st June 2024

Vetopia 5 star review on 4th October 2023

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you Vetopia Team for the great customer service and very fast delivery for every single purchase.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“The Vetopia team is always helpful and responsive. I have been buying from them for a number of years and am always satified.”

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(ENGLISH) - Posted 2 years ago

“Convenient and great shop but as a subscriber, I hope vetopia could inform me earlier before this product is going to be out of stock next time.”

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(ENGLISH) - Posted 2 years ago

“Fast delivery! Complete list of pet foods to choose.”

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(CHINESE) - Posted 2 years ago

“Excellent product for my small poodles. THey love the taste and this is a low fat diet suitable for my poodles.”

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(ENGLISH) - Posted 2 years ago

“good and fast delivery”

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(ENGLISH) - Posted 2 years ago

“Fast delivery, well stocked, appreciate the bonus Vetpoint, Nice!”

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(ENGLISH) - Posted 2 years ago

“There may be a lack of communication among staff members here. After I confirmed my transaction by email, but another staff member checked me, the payment still did not transfer through bank deposit, therefore my order will be on hold for delivery if I do not ask for customer service.”

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(ENGLISH) - Posted 2 years ago

“good team and service c'est parfait”

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(ENGLISH) - Posted 2 years ago

“Very handy, always delivered quickly and on time. Minimal fuss, minimal effort on my part as the auto renewal every month is a fantastic feature!”

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(ENGLISH) - Posted 2 years ago

“Patient to explain the product and follow up very fast”

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(ENGLISH) - Posted 2 years ago

“Quick delivery.”

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(ENGLISH) - Posted 2 years ago

“每次發貨都快及準確貨品包裝乾淨”

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(ENGLISH) - Posted 2 years ago

“The re-current order system is user friendly. It send out reminder for coming orders and I can change the timing or quantity when they alert me. My cats consume faster than usual and I am running out of stock unexpectedly . Lucky that the CS is kind enough to help me to have same day delivery , otherwise my cats will kill me😅”

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(ENGLISH) - Posted 2 years ago

“Great selection, timely delivery”

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(ENGLISH) - Posted 2 years ago

“Excellent service and quick delivery. Highly recommended.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Speedy delivery the next day. A safe site to order all vet-approved items!”

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(ENGLISH) - Posted 2 years ago

“Prompt delivery & excellent service”

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(ENGLISH) - Posted 2 years ago

“Feel so surprised that I can get a 20% discount on my first order, great delivery service which I received my order next day, good job”

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(ENGLISH) - Posted 2 years ago

“The products are great & service is excellence!”

Helpful Report

(ENGLISH) - Posted 2 years ago

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Vetopia is rated 4.7 based on 2,391 reviews