Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,381 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,381 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 4 star review on 27th November 2024

121

Anonymous

Anonymous // 01/01/2019

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English

“Great collection of products. Delivery service is reliable and timely.”

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(ENGLISH) - Posted 6 months ago

“Fast delivery and products received in good condition. Good customer service too.”

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(ENGLISH) - Posted 6 months ago

“As a customer, I’ve been extremely impressed with the professional service and efficient delivery of my ordered item.”

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(ENGLISH) - Posted 6 months ago

“Fast delivery sometimes”

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(CHINESE) - Posted 6 months ago

“Great quality and packaging of products :) No tracking information provided :(”

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(ENGLISH) - Posted 6 months ago

“Good service , speed delivery”

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(ENGLISH) - Posted 6 months ago

“It is helpful and follow up the matter in a timely manner.”

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(ENGLISH) - Posted 6 months ago

“I have been making recurrent orders on Vetopia for a while . However , I sometimes receive very last minute calls/ msg regarding the dog food running out of stock. It’s not easy for my dog to switch food as his stomach is not good. Every time when we switch dog food/ food type, he will be having diarrhoea. So this has been quite a headache for me. I hope you guys will have a better solution/ maybe notifying the customer earlier. Thank you.”

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(ENGLISH) - Posted 6 months ago

“Very good. Reliable as the food source for my dog. Thanks”

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(ENGLISH) - Posted 6 months ago

“order流程暢順，購物安心！”

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(CHINESE) - Posted 6 months ago

“Excellent services from online order to delivery”

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(ENGLISH) - Posted 6 months ago

“訂單效率很好，送貨服務也很快，會繼續支持💪🏻💪🏻”

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(ENGLISH) - Posted 6 months ago

“exceedingly frustrating online system and account set up. Whattsapp box always full and too much AI and not enought human contact . The best service is the delivery person who is prompt. Communication options of live chat does not appear to work and certainly canot get through by telephone.”

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(ENGLISH) - Posted 6 months ago

“Quick delivery Good service”

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(CHINESE) - Posted 6 months ago

“It is useful and good for our pet dog.”

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(CHINESE) - Posted 6 months ago

“very good”

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(CHINESE) - Posted 6 months ago

“網站好方便，送貨都好快兩三日就會收到但個網站成日都會卡住，希望會改善”

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(ENGLISH) - Posted 6 months ago

“Fast delivery”

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(CHINESE) - Posted 6 months ago

“Next business day delivery!”

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(ENGLISH) - Posted 7 months ago

“Fast delivery. Nice to have different options for different therapeutic area.”

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(CHINESE) - Posted 7 months ago

Vetopia is rated 4.7 based on 2,381 reviews