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Vetopia Reviews

4.7 Rating 2,384 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,170
 Metrics
4.7
Based on 2,384 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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MeiLing Lee
Verified Buyer
“Good service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Paola Dindo
Verified Buyer
“So far so good Efficient.... products are good My cats love the cat litter”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Quick response, Good service”
Helpful Report
(CHINESE) - Posted 2 years ago
KWOK LAM HO
Verified Buyer
“efficient delivery. high quality online service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Alice Wong
Verified Buyer
“Efficient and very fast delivery - definitely will order again!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Reliable and hood service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I bought Tri-Heart Plus (a prescription medication) on Vetopia. Before delivering the product, the staff contacted me to provide a short video to their vet to confirm there’s no obvious medical issue that may affect the use of the medicine, which is very considerate and careful. Nice CS and delivery services!!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Barbara Raimondo
Verified Buyer
“Very good service and customer care! Thanks a lot also for the beautiful Christmas gift!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Tracy Sit
Verified Buyer
“Easy shopping with my recurrence order, an extra discount on my first purchase item”
Helpful Report
(ENGLISH) - Posted 2 years ago
Marion Ruhrmann
Verified Buyer
“Good service, fast and caring”
Helpful Report
(ENGLISH) - Posted 2 years ago
Karim Wu
Verified Buyer
“No doubt your service is good. A little suggestion, please give me a call 2 days in advance in your next delivery as I may not in office/home to get the package”
Helpful Report
(ENGLISH) - Posted 2 years ago
Connie C
Verified Buyer
“quick delivery, convenient, recommended”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joe Kwok
Verified Buyer
“overall satisfy with the services provided”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vivian Chan
Verified Buyer
“The customer service staff is very helpful”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“Mostly good service, but when I inquired to return an item, NO response.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Iris Chow
Verified Buyer
“Is a high-quality pet product store. The courier is nice and fast, well received the goods within 2 days. The product packing was in good condition.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Man Kam Ip
Verified Buyer
“Good seller, Quick Delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Zoe Wong
Verified Buyer
“good service and prompt delivery!!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Speedy delivery, helpful staff, good service”
Helpful Report
(CHINESE) - Posted 2 years ago
Phillipa Bloom
Verified Buyer
“Excellent service - even when I’ve left an order until the last minute Vetopia comes to the rescue with plentiful stock, streamlined order process and super fast delivery. I trust them implicitly!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,384 reviews
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