Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,376 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th November 2024

120

Anonymous

Anonymous // 01/01/2019

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English

“The system is user friendly. Re-order function is useful to user.”

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(ENGLISH) - Posted 1 year ago

“送貨速度快，高效，日後會再買”

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(CHINESE) - Posted 1 year ago

“Always very good service and quick reliable delivery.”

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(ENGLISH) - Posted 1 year ago

“Quick shipping!”

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(ENGLISH) - Posted 1 year ago

“Quick delivery of the ordered item, much appreciated 🙏🏼”

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(ENGLISH) - Posted 1 year ago

“服務很好，岀貨時間好快，會一直支持😉”

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(ENGLISH) - Posted 1 year ago

“Excellent service”

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(ENGLISH) - Posted 1 year ago

“Quick and good service 😊”

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(ENGLISH) - Posted 1 year ago

“easy and quick deliveries of quality products”

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(ENGLISH) - Posted 1 year ago

“The website is very simple and easy to order. My dog's prescription food is sometimes short in another shop, but I can buy it here every time.”

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(ENGLISH) - Posted 1 year ago

“Professional services. Highly recommended.”

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(ENGLISH) - Posted 1 year ago

“I’m surprised having free cans gift when ordering, unfortunately, it’s not there when the order was arrived. Also, my request on delivery time was ignored. I’m lucky I was at home at that moment.”

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(CHINESE) - Posted 1 year ago

“I have been ordering with Vetopia for over 2 years now and I’m still very satisfied with their delivery and service.”

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(ENGLISH) - Posted 1 year ago

“Very happy with this store. Will be a repeat customer”

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(ENGLISH) - Posted 1 year ago

“The delivery was fast, both of the products are well-backed.”

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(ENGLISH) - Posted 1 year ago

“I find this company to be very efficient and very helpful with the customer service”

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(ENGLISH) - Posted 1 year ago

“Great selection of products at reasonable prices. Order always arrives with the delivery timeframe.”

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(ENGLISH) - Posted 1 year ago

“Thank you for your continued help in my orders, your replies have been almost instant and flexible, my demands met without hassles.”

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(ENGLISH) - Posted 1 year ago

“good service with good price”

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(CHINESE) - Posted 1 year ago

“Neat and prompt delivery (though not next day, in general, perfect) Products offering abit different than usual pet shops, which is super helpful for paw mommy like me.”

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(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,376 reviews