Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,392 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,392 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 4 star review on 27th November 2024

121

Anonymous

Anonymous // 01/01/2019

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English

“I have been a customer for many years, mainly ordering prescription food and related products for my senior dogs. The service of Vetopia is excellent. I will continue to place requests for special, vet approved products, and highly recommend Vetopia.”

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Posted 3 years ago

“Good communication and quick feedback”

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Posted 3 years ago

“The staff are helpful and the delivery is on time.”

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Posted 3 years ago

“Excellent service! Very fast delivery and received everything I ordered.”

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Posted 3 years ago

“Very smooth purchase from Vetopia. Super quick delivery!”

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Posted 3 years ago

“Excellent service! I have a recurring order with them and they never fail to deliver on time. Highly recommended!”

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Posted 3 years ago

“I'm impressed by the customer service of Vetopia. Their staff are very friendly and helpful.”

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Posted 3 years ago

“Vetopia is a convenient fasten deliver .Recommend to all daddy and mommy!”

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Posted 3 years ago

“Good product range and reliable delivery”

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Posted 3 years ago

“Perfect customer support service , loads of choice and swift delivery ! Love it !”

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Posted 3 years ago

“Orders always on time. Sales staff excellent.”

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Posted 3 years ago

“I have used Vetopia for years now. They are competitive, have very good service and are quick to deliver. They will also quickly alert you should a product be unavailable and I have never ever had any delayed refunds or bad products. I recommend Vetopia.”

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Posted 3 years ago

“Very reliable and great customer service.”

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Posted 3 years ago

“Vetopia is a very efficient and friendly operation. I have been ordering through them for more than 5 years without any problems.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Vetopia customer service is OUTSTANDING. I was needing urgently some bottles of Royal Canin Recovery Liquid for my very sick cat, and Vinn went above and beyond and helped me to have them delivered in my house by the end of Saturday, which was such a HUGE help. This is really astonishing efficiency and I can't be more thankful for the speediness, politeness and real care Vetopia gave me. I wish I could give them more than 5 stars!”

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Posted 3 years ago

“Fast response and fast delivery”

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Posted 3 years ago

“Easy and hassle-free”

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Posted 3 years ago

“Reliable and professional providers of food and stuff for my cat. Efficient and responsive.”

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Posted 3 years ago

“They offer a wide range of food for pets with special needs. The delivery service is always punctual.”

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Posted 3 years ago

Vetopia is rated 4.7 based on 2,392 reviews