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Vetopia Reviews

4.7 Rating 2,483 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,242
 Metrics
4.7
Based on 2,483 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
SHA SHA YAU
Verified Buyer
“網上所有聯絡方法都slow response 基本上等半日先至有少少回覆 並且冇道歉 所謂熱線電話長期飛去留言信箱 並且留言信箱係爆滿嘅”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joyce Lo
Verified Buyer
“A very convenient and nice shopping experience.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yan Lun
Verified Buyer
“收到貨後 發現狗糧個包裝爛”
Helpful Report
(CHINESE) - Posted 2 years ago
Lisa Lee
Verified Buyer
“High delivery efficiency Delivery staff is very good”
Helpful Report
(ENGLISH) - Posted 2 years ago
J Wong
Verified Buyer
“GOOD SERVICES”
Helpful Report
(CHINESE) - Posted 2 years ago
Lo Carman
Verified Buyer
“Happy for the delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Charlotte Yeung
Verified Buyer
“Vetopia is a responsible and customer oriented company which is quick response to enquiries.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Michael Ma
Verified Buyer
“very fast delivery and fair price!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Agnes Wong
Verified Buyer
“The delivery is fast. Good! Thanks for your effort.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“wide range of products and fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Charlie IP
Verified Buyer
“Quick delivery and nice packing”
Helpful Report
(ENGLISH) - Posted 2 years ago
Darren Tang
Verified Buyer
“reasonable price with wide range choice of healthy pet products”
Helpful Report
(ENGLISH) - Posted 2 years ago
Inna Tse
Verified Buyer
“This product is recommended by vet and is really good for my pet’s health. Moreover your online shop has good and reliable srevice.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lavina Gerver
Verified Buyer
“Overall the service is efficient and friendly, especially the driver who delivers the dog food.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Pauline Yuen
Verified Buyer
“The delivery seems a bit longer than before. These two times I had to enquire about the delivery day”
Helpful Report
(ENGLISH) - Posted 2 years ago
Wai Sheung Kwok
Verified Buyer
“Quick delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Great service, good selection of products. Excited about AnimalKind and hope Dr Goething introduces delicious and healthy quality canned food soon for fussy dogs with sensitive tummies.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Good selection of products , helpful customer service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Brenda Fong
Verified Buyer
“The whole purchase process is fast and user friendly.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Good item & good 👍 for arrival post.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,483 reviews
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