Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,473 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,473 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Every time I place order, the earliest I can receive the products will be the afternoon of the second working day after I placed order. Longer if there is weekend or public holiday in between. This is not much of an issue for non-urgent supplies, but for pro-kolin advanced (for diarrhoea), two days is too long. Other than that, I am happy with the services.”

Helpful Report

(ENGLISH) - Posted 2 days ago

“The alert or reminder of parcel dispatch was not issued after order placement, which seemed like not proper.”

Helpful Report

(ENGLISH) - Posted 2 days ago

“good quality and speed delivery!”

Helpful Report

(CHINESE) - Posted 2 days ago

“請寄出時注意日期。。”

Helpful Report

(CHINESE) - Posted 4 days ago

“須然送錯貨品,但迅速跟送”

Helpful Report

(ENGLISH) - Posted 1 week ago

“Convenient as its free delivery to macau Already purchase many times”

Helpful Report

(ENGLISH) - Posted 4 weeks ago

“gd”

Helpful Report

(ENGLISH) - Posted 1 month ago

“I think it really works because my dog scratching less and less after I used that the next day”

Helpful Report

(ENGLISH) - Posted 1 month ago

“獸醫常用的產品都可以找到”

Helpful Report

(ENGLISH) - Posted 1 month ago

“Quick response on the order”

Helpful Report

(CHINESE) - Posted 1 month ago

“價錢合理，物流速度快，買滿300可免運費送澳門，是我最滿意的”

Helpful Report

(CHINESE) - Posted 1 month ago

“Fast delivery. Got a wide range of products. Customer service is highly ranked, quickly answered solve most of my questions. And I strongly request that, an advance reminder, like one week, should be given via email for the next recurring order to be take place, before any payments being automatically charged.”

Helpful Report

(ENGLISH) - Posted 2 months ago

“Prompt delivery and with a wide choice of foods and supplements to my pet. Also, the operator (WhatsApp) replies clearly how to use the frequent order to get a better discount.”

Helpful Report

(ENGLISH) - Posted 2 months ago

“many medicals products for dog”

Helpful Report

(ENGLISH) - Posted 2 months ago

“The website is not user friendy and very unstable, the products cannot be loaded properly. The terms of subscription will be easily overlooked. But the CS was very helpful.”

Helpful Report

(CHINESE) - Posted 2 months ago

“I have no problem with your services, so far, but your communication about delivery time and schedule, is unsatisfactory, since there is absolutely no communication, until the delivery is affected. Actually there is no communication between the online order and the delivery”

Helpful Report

(ENGLISH) - Posted 3 months ago

“Quick delivery and the first order discount is very attractive. Subsequent orders also acceptable”

Helpful Report

(ENGLISH) - Posted 3 months ago

“Quality products. Fast delivery.”

Helpful Report

(CHINESE) - Posted 3 months ago

“Vetopia has a really good follow-up reminder when I need to re-stock.”

Helpful Report

(ENGLISH) - Posted 3 months ago

“I sent an email to Vetopia to ask about how to make a recurring order of my shopping cart on 4 Dec. but I didn’t receive any reply yet.”

Helpful Report

(CHINESE) - Posted 4 months ago

Vetopia is rated 4.7 based on 2,473 reviews