Name: Vionic Shoes
Address: 1 Gateway Court, Coomera
Rating: 4.56

“The service I received from Vionic Shoes was second to none. The only reason it didn't get five stars were that the sandals I bought has a toe post that was far too long. COnsequently they flopped around on my foot. I returned them and the whole process was easy.”

Helpful Report

Posted 2 months ago

Hi John, Thank you for taking the time to share your feedback. We're happy to hear that you found our service exceptional and that the return process was smooth and hassle-free. We're sorry to hear that the toe post sandals didn't meet your expectations. Your feedback is invaluable, and we'll certainly take it into account for future product improvements. We hope to have the opportunity to serve you again and provide a five-star experience next time.

Posted 2 months ago

“Comfortable and supportive, great shoes for daily wear. Wish Australia would stock the half sizes, mostly order from USA because of this.”

Helpful Report

Posted 2 months ago

Hi Carolyn, Thank you for your feedback! We're happy to hear that you find our shoes comfortable and supportive for daily wear. We understand the importance of having the perfect fit, and we're actively working on expanding our size range in Australia, including half sizes. In the meantime, we're glad you can find what you need through our USA store. Your input is invaluable to us, and we appreciate your support! Thank you for choosing Vionic!

Posted 2 months ago

“Bought two pairs, one for exercise and one for casual. Both pairs offer great foot support while also looking really good. Highly recommend Vionic shoes.”

Helpful Report

Posted 2 months ago

Hi Elaine, Thank you so much for your positive feedback and recommendation! We're happy to hear that both pairs of Vionic shoes are serving you well for exercise and casual wear. It's great to know you're enjoying the foot support and style they offer. Your recommendation means a lot to us! If you have any other comments or need further assistance, please don't hesitate to reach out. Thank you for choosing Vionic!

Posted 2 months ago

“Shoes are excellent & recommend them to everyone. 2 issues, not a great selection of hiking/treking boots and web site notthe easiest to work around to select by size.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback and recommendation! We're glad to hear that you find our shoes excellent. We appreciate your input on our selection of hiking and trekking boots and will certainly take it into consideration for future improvements. We're also sorry to hear about your experience with our website, we are currently going through improvements and updates, making it more user-friendly for size selection. Your insights are invaluable in helping us enhance our products and services. If you have any other suggestions or need further assistance, please don't hesitate to reach out. Thank you for choosing Vionic!

Posted 2 months ago

“Fabulous comfortable shoes, and such a great colour range”

Helpful Report

Posted 3 months ago

Hi Suzanne, Thank you for your review! We're so happy to hear that you find our shoes comfortable and love the range of colours. Your feedback means a lot to us. Enjoy your fabulous new shoes! Thank you for choosing Vionic!

Posted 3 months ago

“Too bulky”

Helpful Report

Posted 3 months ago

Hi Mila, thank you for taking the time to leave us your feedback! We're sorry to hear that you found the product too bulky. We appreciate your input and will take it into consideration as we strive to improve. We do offer a great hassle-free 30day Free returns policy, if you are interested in taking advantage of this, please reach out to us by responding to your order confirmation or emailing us at info@vionicshoes.com.au Thank you again for taking the time to share your feedback!

Posted 3 months ago

“Great style,very comfortable ,love all vionic slippers ,shoes I own as they are comfortable Great value,very comfortable from the start,lots of comments from all my friends”

Helpful Report

Posted 3 months ago

Hi Rose, Thank you so much for your wonderful review! We're happy to hear that you love the style and comfort of our product. It's fantastic to know that you're receiving lots of positive comments from your friends as well. We strive to provide great value and comfort from the start, and your feedback means a lot to us. Thank you for choosing Vionic!

Posted 3 months ago

“Love these shoes! So comfortable I can wear them all day and they look great. My feet feel so supported too.”

Helpful Report

Posted 3 months ago

Hi Louise, Thank you so much for your wonderful review! We're happy to hear that you find the shoes so comfortable and stylish. It's great to know that they provide the support you need for all-day wear. Thank you for choosing Vionic!

Posted 3 months ago

“Beautiful soft leather! These stylish boots not only look great but they are supportive as well. They are the most comfortable boots I have ever worn. I love them!! Perfect toe space. They look narrow so are quite elegant but they have the perfect amount of space around the toes for perfect fit. I love my boots! ( did I say that already? ) ❤️”

Helpful Report

Posted 3 months ago

Thank you so much for your review! We're happy to hear that you love your boots and find them both stylish and comfortable. It’s great to know that the soft leather, supportive design, and perfect toe space are meeting your expectations. We’re thrilled that these are the most comfortable boots you've ever worn. Enjoy your perfectly fitting boots, and thank you for sharing your positive experience with us.

Posted 3 months ago

“First time trying these and I'm very impressed.I have foot issues and have found them most helpful.”

Helpful Report

Posted 3 months ago

Hi Valma, Thank you so much for your feedback! We're happy to hear that our product has made a positive difference for you! Your satisfaction is our top priority, and it's wonderful to know that our efforts are paying off. If you have any further comments or need any assistance, please don't hesitate to reach out. Enjoy the comfort and support, thank you for choosing Vionic!

Posted 3 months ago

“It’s a good stuff and maybe just need a good customer service to reply instantly for any questions especially for someone new of your product. Thank you”

Helpful Report

Posted 3 months ago

Hi Jason, Thank you for your feedback! We're glad to hear you enjoyed our product. We understand how important it is to have prompt customer service, especially for new users. To address this, we offer a live chat feature on our website where our support team is available to assist you instantly with any questions or concerns you may have between our business hours 9am-4pm QLD time. Thank you again for your valuable suggestion and for choosing Vionic!

Posted 3 months ago

“Shoes were not comfortable caused blisters on my heals. Seemed to be Very narrow in width. I would have returned them but it was just too much mucking around to do so. So I don’t think I would try to buy shoes from your company in the future. Thank you.”

Helpful Report

Posted 3 months ago

Hi Robyn, Thank you for taking the time to share your feedback. We are truly sorry to hear that the shoes you purchased did not meet your expectations and caused discomfort. We understand how frustrating it can be to deal with blisters and narrow widths. While we strive to provide high-quality products, we acknowledge that our footwear may not suit every individual's needs. Your feedback is invaluable, and we will use it to improve our products and services. We do offer a 30-day comfort guarantee with a hassle-free free returns policy. Our customer service team has sent you our quick and easy return instructions should you wish to take advantage of this. Additionally, we have included some options in a wider fitting, should you wish to give us another try. Please do not hesitate to reach out if you have further feedback or if there is anything else we can assist you with.

Posted 3 months ago

“Comfortable. Good support. The sole looks non slip which is extremely important.”

Helpful Report

Posted 3 months ago

Hi Karen, Thank you for your review! We're glad to hear that you find our shoes comfortable and supportive. It's great to know that they are meeting your needs. Please don't hesitate to reach out if there is anything further we can assist you with! Thank you for choosing Vionic!

Posted 3 months ago

“Great shoes. Fabulous customer service when I needed to do an exchange for larger size .”

Helpful Report

Posted 3 months ago

Thank you so much for your kind words! We're happy to hear that you love your new shoes and that our customer service team was able to assist you with the exchange. Your satisfaction is our top priority, and we're always here to help. Enjoy your fabulous shoes! Thank you for choosing Vionic!

Posted 3 months ago

“am so in love with my Vionics. And i had them in 2 days.”

Helpful Report

Posted 3 months ago

Hi Cynthia, thank you for taking the time to leave us your review! That's fantastic to hear! We're happy that you're loving your Vionics and that they arrived so quickly. If you ever need anything else, feel free to reach out. Thank you for choosing Vionic!

Posted 3 months ago

“Most comfortable slippers I’ve ever had. I need support as well as softness and these slippers meet my need perfectly”

Helpful Report

Posted 4 months ago

Hi Maralyn, Thank you for taking the time to leave us a review! We're happy to hear that our slippers are providing you with the comfort and support you need. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing Vionic!

Posted 3 months ago

“The shoes are nice but sadly you don’t do half sizes so nothing fits for me personally”

Helpful Report

Posted 4 months ago

Hi thank you for taking the time to leave us your review! I'm sorry to hear that the sizing didn't work out for you! Your feedback is valuable, and we'll certainly take it into consideration as we continue to improve our product offerings. If you have any further questions or concerns, feel free to reach out to our customer service team. We're here to help!

Posted 3 months ago

“I bought my first pair on holiday in WA and I love them so much I have bought two more pairs. A friend and my Sister have also purchased them as they loved the look of them on me.”

Helpful Report

Posted 4 months ago

Hi Gail, Thank you so much for taking the time to share your experience with us! We're happy to hear that you not only love your first pair but went on to purchase two more. It's incredibly rewarding to know that our pairs have been great for you! It's always a delight when our products inspire others, as you mentioned with your friend and sister purchasing them too. Your support means the world to us, and we're grateful to have you as part of the Vionic family. Thank you once again for choosing Vionic.

Posted 4 months ago

“True to size. They are a slender fit but I havr a slender foot so they are fine for me. Wore them recently for a lengthy period time and found tnem very comfy.”

Helpful Report

Posted 4 months ago

Hi Glenda, Thanks for sharing your experience! It's great to hear that the shoes were true to size and comfortable for you, especially during a lengthy wear. Sounds like they're a perfect match for your slender feet. Happy to hear you're satisfied with your purchase! Thank you for choosing Vionic :)

Posted 4 months ago

“Looks good, light weight not bulky for female AUS size 10. Good quality. Followed size guide just to be extra safe and got a size 10 but shoes extremely tight as it is. Can’t be worn with socks. Maybe with thin stockings but even that might be tight. Dissapointed. I heard they have a free returning system and can be exchanged but i don’t want the hassel and also i have never worn the next size up and dont want to get a size 11 as i don’t want huge bulky shoes and to be disappointed twice.”

Helpful Report

Posted 4 months ago

Hi, Thank you for your feedback, and we're glad to hear that you found our shoes to be lightweight, good quality, and stylish. We apologise for any inconvenience caused by the tight fit of the shoes despite following our size guide. We understand your concerns about exchanging the shoes for a larger size and the potential hassle involved. However, we want to assure you that our returns process is hassle-free, and we offer free returns and exchanges within 30days. If you decide to explore this option for exchange or a refund, our customer service team is here to assist you every step of the way, ensuring a smooth and easy process. We value your satisfaction and want to ensure that you're completely happy with your purchase. Thank you for choosing our brand, and we appreciate your understanding.

Posted 4 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Vionic Shoes Reviews