Name: Vionic Shoes
Address: 1 Gateway Court, Coomera
Rating: 4.56

“Very comfortable and didn’t need breaking in! Only issue was they got a bit wet on a rainy day and the front stained and are a bit discoloured now, disappointing as I only just got them.”

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Posted 2 months ago

Hi Natalie, thank you for your feedback! We're glad to hear that you found the shoes comfortable right from the start. We’re sorry to hear about the staining issue you experienced . To help protect them in the future, we recommend using a water-repellent spray, especially for rainy days. Thank you for choosing Vionic!

Posted 2 months ago

“I already owned a pair of Vionic canvas sneakers because they are just so comfortable and I love them so much I wear them everywhere so I had to buy another pair so I can swap them around it was such great service I ordered them on a Wednesday morning and had them on Friday”

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Posted 2 months ago

Hi Jacqueline, Thank you so much for your wonderful review! We're thrilled to hear how much you love your Vionic canvas sneakers and that you've come back for a second pair! It's great to know they’ve been a comfortable go-to for you. We're also happy our quick delivery exceeded your expectations. We look forward to continuing to provide you with great products and service! Thank you for choosing Vionic 👟✨

Posted 2 months ago

“These are the most comfortable slip-ons I've ever owned, just bought my 2nd pair. I wear orthotics all winter but come summer I can wear these all day, everyday. Thanks Vionic for making super comfy shoes with great arch support.”

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Posted 2 months ago

Hi Pam, Thank you for your amazing review! We're so glad to hear that our slip-ons have become your go-to for summer and that you're already on your second pair! 😊 It’s great to know that the arch support keeps you comfortable all day. We appreciate your support and look forward to being part of your wardrobe for many more seasons!

Posted 2 months ago

“Very happy with the shoes. Well made, good colour. Good service”

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Posted 3 months ago

Hi Jackie, Thank you so much for your kind words! We're thrilled to hear that you're happy with the shoes and the service. We hope they bring you both style and comfort. Looking forward to serving you again, thank you for choosing Vionic!

Posted 3 months ago

“I love these shoes, they have helped the pain in my feet so much and dramatically improved my quality of walking around my home now. I was hobbling around the house and my flat UGGs make it worse because they have no arch support and completely flat. The way that these shoes are designs supports my feet when I am at home stuff around the house and I have had barely as much pain at all since wearing these all the time when I am at home. If you are in pain from plantar fasciitis then try these shoes, they are so good and your body will thank you for it.”

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Posted 3 months ago

Hi Brianna, Thank you so much for sharing your experience and showing your support to us at Vionic Shoes! We are so happy to hear that they have aided you with your foot pain and look forward to assisting you in the future! Have a great day.

Posted 3 months ago

“A bit to clunky for me. no support”

Helpful Report

Posted 3 months ago

Hi Jenny, Thank you for taking the time to share your feedback. We're sorry to hear that the product didn't meet your expectations, particularly in terms of support and ease of use. Please feel free to get in touch with our customer service team, to take advantage of Vionic’s 30-Day Comfort Guarantee—your comfort and satisfaction are always our top priorities. We continually strive to improve, and your insights are invaluable in helping us refine our offerings. If you have any specific suggestions or if there’s anything else we can do to assist you, please don’t hesitate to reach out. Thanks again for your feedback, and we hope to have the opportunity to better serve you in the future.

Posted 3 months ago

“The slippers are very good, supportive and comfortable.”

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Posted 3 months ago

Hi Helen, Thank you so much for your kind review! We're thrilled to hear that you find the slippers supportive and comfortable. Your feedback means a lot to us, and we're glad to know they are meeting your expectations. If you ever need anything else, feel free to reach out! Thank you for choosing Vionic!

Posted 3 months ago

“I love my vionic thongs. I can leave them on all dsy sooo comfy & i even walk my dogs on them. I do l9ve the leopard print one as well but couldnt find it this year. However i.di love the colours i picked. I purchased new ones last year & unfortunately hurt my big toe. The only shoes i could wear were my vionics but scruffed the heals as i vouldnt walk properly but thank goodness i had them. Good reason to purchase new colours for this summer.”

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Posted 3 months ago

Hi Lynne, Thank you so much for your kind words and for being a loyal Vionic customer! We're happy to hear that your Vionic thongs have provided you with so much comfort. It's wonderful that you found colours you love this year, though we're sorry to hear you couldn't find the leopard print. We're also glad to hear that your Vionic's were there for you when you needed them most, even though your big toe was hurting. We hope the new pairs you picked out will continue to keep you comfortable and stylish all summer long! If you ever have trouble finding a specific style, feel free to reach out to us—we're always here to help. Thanks again for sharing your experience and for choosing Vionic!

Posted 3 months ago

“My slippers were order as per your sites size and measurements however the slippers are too big and require exchanging for a smaller size.”

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Posted 4 months ago

Hi Karen, Thank you for your feedback and for bringing this to our attention. We’re sorry to hear that the slippers you ordered are too big despite following our size and measurement guide. We would like to note our size chart is a guide only and may not reflect for each individual pair. We’d be happy to assist you with an exchange for a smaller size. Please contact our customer service team at info@vionicshoes.com.au with your order details, and we’ll arrange the exchange process for you as quickly as possible. Thank you for your understanding and patience. We look forward to ensuring you receive the perfect fit! Thank you for choosing Vionic!

Posted 4 months ago

“Found the slippers better than Hoka.”

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Posted 4 months ago

Hi, Thank you so much for your positive feedback! Your satisfaction is our top priority, and it means a lot to us that our product has met your expectations. Thanks for choosing Vionic!

Posted 4 months ago

“Dreadful quality and appalling customer service - first set of shoes fell apart in 2 weeks and because I bought them from a retailer was given a store credit - used the credit and paid an additional amount for another pair of shoes and these were falling apart when I received them!!! Response - you can have a store credit. As if I want to buy another pair of these overpriced, not fit for purpose shoes.”

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Posted 4 months ago

Hi Linda, We are sorry to hear of your disappointment and appreciate you taking the time to share your feedback. We pride ourselves on the quality of our products so we find this feedback very troubling. Rest assured, we have brought up this issue with our manufacturing, warehouse and management teams to ensure this doesn’t happen again. It is an unfortunate case, but regrettably as you’ve made the purchase through a third-party seller we’re up against the wall regarding what we can do to help. This is due to the fact that it is the third-party that has received the funds and not us, so we have nothing to refund you. If you would like to pursue this option we would recommend reaching out to the third-party. That being said, we can say rather confidently that lightning doesn’t strike three times. As mentioned, we pride ourselves on the quality of our footwear and we would love for you to use the store credit provided for us to prove it. We set out making footwear to go above and beyond what else is available on the market and it truly goes against our mission that at this particular occasion we have failed. It is understandable if you are hesitant to give us that opportunity given the circumstances, but we really hope you do. Kind Regards, Vionic Shoes

Posted 4 months ago

“Great quality. Very well made and supportive for a day in the office. Smart enough to give the best impression whilst still remaining feminine. Do need the wider fit though, although happy with style and fit overall.”

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Posted 4 months ago

Hi Vidya, Thank you so much for your review! We're happy to hear that you found the quality and support of our product perfect for a day at the office. It's wonderful to know that the style and fit meet your expectations while maintaining a feminine touch. We appreciate your feedback regarding the wider fit, and we're glad you're happy with the overall style and fit. Your input helps us continually improve our offerings to better suit our customers' needs. Thanks again for sharing your experience and for choosing Vionic!

Posted 4 months ago

“They were not wide enough for bunion especially advertised as orthotics.”

Helpful Report

Posted 4 months ago

Hi Ann, Thank you for sharing your feedback. We are truly sorry to hear that the pair did not meet your expectations, We understand the importance of comfort and fit, particularly for those dealing with bunions. Your input is invaluable. Please reach out to our customer service team info@vionicshoes.com.au and we can assist you with our hassle-free 30day Free returns. If you have any other feedback or need further assistance, please let us know.

Posted 4 months ago

“I order my favourite supportive pair of shoes for my complex foot condition once or twice a year & they always arrive within a couple of days. Great service!”

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Posted 4 months ago

Hi Mandy, Thank you so much for your feedback! We are happy to hear we are one of your favourite brands and have provided you with great service. Enjoy your shoes :) Kind regards, Vionic

Posted 4 months ago

“Love the slippers I bought. The joggers I bought at the same time were too small but the returns policy is easy and customer service very helpful.”

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Posted 5 months ago

Hi Debra, Thank you kindly for your feedback! We are glad to hear you enjoyed your experience with our customer service team and you love your slippers. Kind regards, Vionic.

Posted 4 months ago

“Thank you again Vionic for an honest to goodness foot healthy product. People if you want to take serious care of your feet I recommend you earring Vionic shoes. And the does also have style To have quality support shoes abs style as well is a huge bonus. Thank you again Vionic.”

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Posted 5 months ago

Hi Carol, Thank you for your positive feedback! We truly appreciate you taking time out of your day to provide us with your experience. Warm regards, Vionic

Posted 4 months ago

“I love Vionic shoes. They are so comfortable & supportive & it is so noticeable if you wear another brand. Plus they look really good. The service is excellent & there is no problem if you need to return a pair.”

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Posted 5 months ago

Hi, Thank you so much for your review! We're happy to hear that you find our shoes comfortable, supportive, and stylish. It's also great to know that you've had positive experiences with our service and return process. Your satisfaction is our top priority, and we're delighted to have you as a loyal Vionic customer. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for your kind words and for choosing Vionic!

Posted 5 months ago

“The uppers are firmer than I expected and although there is elastic across the upper it does not provide any additional room in the upper which is fairly tight. The elastic is decoration only. I was hoping for a bit more room over the forefoot with the elastic keeping my foot secure. The sole as always provides excellent arch support.”

Helpful Report

Posted 5 months ago

Hi, Thank you for taking the time to leave your feedback! We appreciate your detailed observations. We’re sorry to hear that the upper didn’t meet your expectations in terms of flexibility and room. We’re glad to hear that the sole continues to provide the excellent arch support you expect. Your insights are valuable to us! If you find that this pair isn't right for you, we offer a hassle-free free return policy, including a 30-day comfort guarantee. Please don’t hesitate to reach out to our customer service team at info@vionicshoes.com.au with your order number, and we will be more than happy to assist you. If you have any more thoughts or need assistance, please feel free to reach out. Thank you for choosing Vionic!

Posted 5 months ago

“The shoes look great & are extremely comfortable. Vionic's delivery is quick & their service very professional.”

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Posted 5 months ago

Hi, Thank you for your review! We're happy to hear that you find our shoes both stylish and comfortable. It's also great to know that our delivery and service met your expectations. We appreciate your support and look forward to serving you again in the future! Thank you for choosing Vionic!

Posted 5 months ago

“Love love my vionic shoes. Ordering on line was a breeze. Love vionic shoes💞”

Helpful Report

Posted 5 months ago

Hi Angie, Thank you so much for your review! We're happy to hear that you love your Vionic shoes and that your online ordering experience was smooth and easy. Your kind words mean a lot to us! If you ever need any assistance or have any questions, feel free to reach out. Thanks for choosing Vionic!

Posted 5 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Vionic Shoes Reviews