VioVet Reviews

Name: VioVet
Address: VioVet Ltd 53, Bilton Way, Luton
Rating: 4.63

4.6 Rating 1,966 Reviews

92 %

of reviewers recommend VioVet

Company Reviews

Questions

Metrics

4.6

Based on 1,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01582 842096

Location:

VioVet Ltd 53, Bilton Way
Luton
LU1 1UU

Write Your review

Tell us how VioVet made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VioVet 3 star review on 15th November 2024

Nicola

Anonymous

Richard Scobey

VioVet 1 star review on 21st September 2022

Jenny Scotland

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast an efficient”

Helpful Report

Posted 5 years ago

“Be aware when paying for a extra quick delivery that the date you glance at to be delivered is not a Viovet DISPATCH date not delivery date, as in my experience you can get the goods as or nearly as quickly with free delivery if you meet the free delivery threshold. I am a regular user of viovet have been for years however have been caught out by the so called despatch date. I have notified them off this and they are unwilling to refund my extra delivery fee. I am still awaiting my parcel”

Helpful Report

Posted 5 years ago

“I have used violet a lot of times for various purchases, and have always been happy with the service I have received Items have been delivered within the tine frame stated, which I think is important”

Helpful Report

Posted 5 years ago

“The web site is easy to negotiate and, I appreciate the "previous order" facility and "suggested place to leave goods" options. My order was completed with the minimum effort and, arrived when I was told it would. I'll be back.....”

Helpful Report

Posted 5 years ago

“good supplier of animal products and very competitive on price.”

Helpful Report

Posted 5 years ago

“Prompt attention and trouble free service.”

Helpful Report

Posted 5 years ago

“Top products at great prices and top delivery service even to France. Thanks. Have already recommended viovet and my friends are buying now too!”

Helpful Report

Posted 5 years ago

“Been with Berrywoods for a few years and been pleased with their products and excellent service - nothings changed with the change to VioVet - excellent breeder range and products - would recommend everytime. Should offer a breeder/puppy service to facilitate new owners easy access to the food i give my puppies”

Helpful Report

Posted 5 years ago

“Always get great service without being ripped off price wise, I would recommend VioVet.”

Helpful Report

Posted 5 years ago

“Prix imbattable pour le prascend que je donne a la jument a deux cachets par jour. Livraison rapide mais juste un problème d'adresse pas trouvé. J'ai été obligé d'aller le chercher chez FedEx mais je préfère ça que d'attendre toute la journée pour le recevoir.”

Helpful Report

Posted 5 years ago

“Great advice and service”

Helpful Report

Posted 5 years ago

“Fantastic service as usual.”

Helpful Report

Posted 5 years ago

“Easy to order, kept informed the whole time from placing order to delivery.”

Helpful Report

Posted 5 years ago

“Excellent service. Used recurring order option and it was delivered perfectly on time with a reminder beforehand.”

Helpful Report

Posted 5 years ago

“Excellent customer service when my purchase was damaged in transit - delivery charges refunded which was appreciated”

Helpful Report

Posted 5 years ago

“Have ordered more than once and found it easy to navigate site. Good clear information on products. Excellent prices. Super speedy delivery. Would recommend and will continue to use VioVet for my pet products.”

Helpful Report

Posted 5 years ago

“Excellant service”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“Great service and prompt delivery”

Helpful Report

Posted 5 years ago

“Efficient quick delivery on prescription drugs”

Helpful Report

Posted 5 years ago

VioVet is rated 4.6 based on 1,966 reviews