VioVet Reviews

Name: VioVet
Address: VioVet Ltd 53, Bilton Way, Luton
Rating: 4.63

4.6 Rating 1,966 Reviews

92 %

of reviewers recommend VioVet

Company Reviews

Questions

Metrics

4.6

Based on 1,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01582 842096

Location:

VioVet Ltd 53, Bilton Way
Luton
LU1 1UU

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VioVet 3 star review on 15th November 2024

Nicola

Anonymous

Richard Scobey

VioVet 1 star review on 21st September 2022

Jenny Scotland

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Original order did not arrive. According to vio vet fed ex attempted to deliver multiple times to a working farm with someone home at all times-lies. When contacting vio vet to discuss this I was assured that they would re send the order however I received an email to say they had received my return and would refund my money within 24 hours. I had to wait further to re order the items I needed. Extremely disappointing service given I had used the company many times before I feel let down from the courier and vio vet.”

Helpful Report

Posted 5 years ago

“Good quality, safe service. Easy to navigate site and delivery is always on time.”

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Posted 5 years ago

“First time I have purchased from Viovet & used a pet prescription. I found the website extremely user friendly and the customer service I received via email was prompt and reassuring. Quick delivery, well packaged so I will definitely use again. Highly recommend”

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Posted 5 years ago

“Always quick delivery and products are good too.”

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Posted 5 years ago

“Always good choice, never any issues. Always recommend.”

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Posted 5 years ago

“many thanks for a speady service as always”

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Posted 5 years ago

“No problems, great price and quick delivery. Buy with confidence.”

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Posted 5 years ago

“Fabulous company. Efficient and speedy Would throughly recommend Thank you”

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Posted 5 years ago

“Anything we order is first class. Arrives on time. Would reccomend, and do reccomend, to everyone”

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Posted 5 years ago

“Great service every time - food, or prescription or otherwise.”

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Posted 5 years ago

“Have used Viovet previously and will again. Price and delivery very good. Not had to use customer support/returns.”

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Posted 5 years ago

“No issues, fast delivery, overall great service”

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Posted 5 years ago

“Always a pleasure to shop with.”

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Posted 5 years ago

“as usual had no problems,very quick and easy site to use and very quick delivery and much cheaper than my local vets”

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Posted 5 years ago

“Very quick and efficient service as always. Excellent customer service, they are always happy to help no matter the issue.”

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Posted 5 years ago

“Viovet has ALWAYS been the one company I can rely on for quality of products and service.. I cannot recommend Viovet highly enough; absolutely brilliant!”

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Posted 5 years ago

“Very good prices and service. Thorough in checking it's the right product for my pet. And very quick delivery.”

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Posted 5 years ago

“Once again quick and efficient service. Thank you”

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Posted 5 years ago

“The product advertised said Whiskas hairball treats X8 for £7.10p which I thought was a reasonable price. On arrival it was one 55g packet for £7.10p In the shops they're only £1 to £1.25p a 55g packet.. Very disappointed with my first and now the last experience of VioVet :(”

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Posted 5 years ago

“Great service, speedy delivery & staff are very helpful if needed.”

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Posted 5 years ago

VioVet is rated 4.6 based on 1,966 reviews