VioVet Reviews

Name: VioVet
Address: VioVet Ltd 53, Bilton Way, Luton
Rating: 4.63

4.6 Rating 1,966 Reviews

92 %

of reviewers recommend VioVet

Company Reviews

Questions

Metrics

4.6

Based on 1,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01582 842096

Location:

VioVet Ltd 53, Bilton Way
Luton
LU1 1UU

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VioVet 3 star review on 15th November 2024

Nicola

Anonymous

Richard Scobey

VioVet 1 star review on 21st September 2022

Jenny Scotland

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usual, easy ordering of dog and cat food. Quick delivery. Have used VioVet/Berriwood for several years and have always been very satisfied with the service.”

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Posted 5 years ago

“Excellent service and very prompt delivery”

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Posted 5 years ago

“I always use viovet for fast reliable service, competitive prices and I like the handy alternatives just before you check out.”

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Posted 5 years ago

“Prompt delivery, very good prices and a wide range of quality products.”

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Posted 5 years ago

“very helpful and easy to use website,happy with the price and delivery”

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Posted 5 years ago

“As usual you supplied exactly what I wanted at the price I expected and on time,”

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Posted 5 years ago

“Excellent service with great delivery time.”

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Posted 5 years ago

“Simple ordering quick delivery”

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Posted 5 years ago

“Always keep me informed about my repeat prescription as in when the order's been generated and despatched.”

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Posted 5 years ago

“Great products from a superb online vet shop with a fast delivery service, thanks viovet.”

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Posted 5 years ago

“Great prices, speedy delivery and email updates to help you track your parcel. Fantastic service will definitely use again.”

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Posted 5 years ago

“Prompt service, quality products”

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Posted 5 years ago

“Worked well”

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Posted 5 years ago

“Got sent DermAllay conditioner for cats and dogs instead of shampoo for horses. As far as I could make out from customer services, conditioner was sent because shampoo wasn't in stock. Not good enough. As in other reviews I have read I would caution customers to beware of VioVet's drop down menus. I've certainly come away with the feeling that they'd sell you anything rather than sell you nothing.”

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Posted 5 years ago

“Excellent quick service”

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Posted 5 years ago

“VioVet doesn't only promise, it carries out its promises too. That's as rare as Rocking Horse droppings theses days .Other companies please note .Especially the utilities..”

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Posted 5 years ago

“Easy ordering and quick despatch”

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Posted 5 years ago

“Order arrived promptly, good service.”

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Posted 5 years ago

“YOUR SERVICE IS GREAT . BUT YOUR DELIVERY SERVIE FEDX NEED TO SHOW THERE DRIVERS HOW TO FIND POST CODES AND ADDRESSES AND DELIVER ON TIME NOT 8 DAYS ON”

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Posted 5 years ago

“very happy with Viovet but 24hour delivery took from Thursday till Tuesday due to Easter holidays which was in convenient as my vet wanted my dog started on Purina PVD HA more or less immediately. I would tryto avoid holidays next time.”

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Posted 5 years ago

VioVet is rated 4.6 based on 1,966 reviews