VioVet Reviews

Name: VioVet
Address: VioVet Ltd 53, Bilton Way, Luton
Rating: 4.63

4.6 Rating 1,966 Reviews

92 %

of reviewers recommend VioVet

Company Reviews

Questions

Metrics

4.6

Based on 1,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01582 842096

Location:

VioVet Ltd 53, Bilton Way
Luton
LU1 1UU

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VioVet 3 star review on 15th November 2024

Nicola

Anonymous

Richard Scobey

VioVet 1 star review on 21st September 2022

Jenny Scotland

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my order very quickly after ordering”

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Posted 6 years ago

“I use Viovet regularly. Always prompt and reliable delivery.”

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Posted 6 years ago

“As usual delivered promptly on time having been a regular customer for 10 years approx. I regularly recommend fellow dog owners of the ease of ordering and competitive prices.”

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Posted 6 years ago

“Fast efficient delivery, easy to use service”

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Posted 6 years ago

“Very clear method of ordering and quick delivery.”

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Posted 6 years ago

“Bought cod liver oil for my German Shepherds and as usual the delivery and product are exceptional”

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Posted 6 years ago

“Get senior tablets for my older dog far cheaper than any where else”

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Posted 6 years ago

“Fst efficient service na good prices - as always.”

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Posted 6 years ago

“prompt service”

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Posted 6 years ago

“Items came really quickly and in good condition”

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Posted 6 years ago

“Great service, easy to use website, easy to order and arrived quickly by the date i was told. Thanks x”

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Posted 6 years ago

“Good choice on website, good pricing and excellent, reliable delivery”

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Posted 6 years ago

“The company is really 'switched on' to provide the best possible customer service levels”

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Posted 6 years ago

“Very prompt delivery at good prices.”

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Posted 6 years ago

“Excellent service and good value for money.”

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Posted 6 years ago

“Very fast service would definitely recommend”

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Posted 6 years ago

“Very efficient and quick delivery, good range of products at very good price”

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Posted 6 years ago

“First order was great and super quick but second has been a nightmare. Text message tuesday 26th Sept out for delivery then the same day get an email saying it's been delivered- no it hasn't! Phone call to customer service and its been returned to them as damaged. Text on Thursday 28th Sept it's out for delivery - still waiting on Thursday 5th October, phone them and it's not even been dispatched but they'll send it today and I should get tomorrow- we'll see. Won't be ordering again. Customer service is appalling. Quick enough to take your money but not despatch goods!”

Helpful Report

Posted 7 years ago

“Appalling customer service. I questioned why it takes so long to dispatch an item and the response I got was unacceptable. They make you feel like your business is not important to them and get on the defence straight away. I don't recommend this company, cheaper prices aren't everything.”

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Posted 7 years ago

“Viovet have a great selection of food, supplements, toys and cages for pet birds. Competitive prices and free delivery with orders over £39, or over £29 if the order weighs less than 2 kg.”

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Posted 7 years ago

VioVet is rated 4.6 based on 1,966 reviews