VioVet Reviews

Name: VioVet
Address: VioVet Ltd 53, Bilton Way, Luton
Rating: 4.63

4.6 Rating 1,968 Reviews

92 %

of reviewers recommend VioVet

Company Reviews

Questions

Metrics

4.6

Based on 1,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01582 842096

Location:

VioVet Ltd 53, Bilton Way
Luton
LU1 1UU

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VioVet 3 star review on 15th November 2024

Nicola

Anonymous

Richard Scobey

VioVet 1 star review on 21st September 2022

Jenny Scotland

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel arrived promptly. One of the items had leaked into the box. I contacted customer services who were very helpful and sent me a replacement which arrived perfectly”

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Posted 5 years ago

“All ways on time, fast delivery, a very good service.”

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Posted 5 years ago

“Great prices Great service Great delivery Definitely would recommend!”

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Posted 5 years ago

“Great, even when my boys prescription wasn’t in stock it only took a few days for stocks to be replenished. Fast delivery, no complaints”

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Posted 5 years ago

“So easy to order, delivered within time scale, well packaged no damage. Prices Very favourable in comparison to similar sites.”

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Posted 5 years ago

“Order dealt with quickly and arrived on time. Product excellent”

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Posted 5 years ago

“Everything excellent delivery order and product no complaints whatsoever been using for years now”

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Posted 5 years ago

“Excellent price and quick delivery - Thank you Viovet”

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Posted 5 years ago

“Excellent service from start to finish”

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Posted 5 years ago

“Helpful when I couldn't load my prescription. Good value and quick delivery.”

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Posted 5 years ago

“Always good service and products you can trust”

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Posted 5 years ago

“Quick delivery. Good price. Never had any problems through multiple orders.”

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Posted 5 years ago

“Superb products and super delivery. The best online pet company. Always a pleasure to buy from.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“easy to order . and email updates on my order was helpful 👍”

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Posted 5 years ago

“Brilliant as always”

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Posted 5 years ago

“Fast, efficient and perfect service”

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Posted 5 years ago

“Easy to order. No hassle ! Goods arrive promptly. Very happy with service.”

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Posted 5 years ago

“My order arrived on time and in perfect condition. I've ordered from VioVet a number of times and they have always delivered on time.”

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Posted 5 years ago

“Happy 1st time customer, great price and easy to use website. Will be using Viovet again. The only reason I didn't give 5* is because the delivery through FedEx although free it was rubbish, attempted delivery 3 times so had to wait longer than expected, despite me leaving instructions of which neighbours to leave parcel with. On opening the package all three products' packaging was squashed and damaged. The spray can lid was broken into sharp pieces and unusable, but luckily the spray nozzle still works. I haven't opened the flea and worm blister packs yet to check the tubes are still intact.”

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Posted 5 years ago

VioVet is rated 4.6 based on 1,968 reviews