VioVet Reviews

4.6 Rating 1,968 Reviews

92 %

of reviewers recommend VioVet

Company Reviews

Questions

Metrics

4.6

Based on 1,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does VioVet deliver? How long does VioVet take to deliver? Does VioVet deliver on time? How is accuracy and good condition of items delivered by VioVet?

Returns

Customer Service

How can I contact VioVet? How quickly does VioVet resolve customer queries?

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Visit Website

Phone:

01582 842096

Location:

VioVet Ltd 53, Bilton Way
Luton
LU1 1UU

How long does VioVet take to deliver?

Helpful Report

(3 weeks ago)

VioVet normally delivers within 5 Days.

Helpful Report

(3 weeks ago)

59.38%

Industry Average

“ Ordered prescription meds 05/01, posted prescription same day special delivery, tracked as delivered following day. Only found out about delays after logging on to check order status. Have had to get an emergency weeks supply of meds from vet at extra cost. I have to pay for written prescriptions so will be very out of pocket if I cancel. No updates from VioVet. Meds are to stop severe epilepsy. Will absolutely not use again. ”

- Susan Hammond-Pears

“ I knew the delivery window was January 10th - 18th, but that end date came and went without any contact from VioVet. ”

- K. Craddock

“ Placed an order 25th December which showed delivery 5th January still no sign of it, no correspondence as to what’s going on, no reply to emails ”

- Anonymous

VioVet Reviews

Delivery - Average