“I bought an Antminer from Spain and I received very fast and all very good. I had many doubts and questions and the support team always responded quickly and very well. Highly recommended.”
“One of the only miner distributor accepting Credit Cards. Fast, smooth and easy purchasing process.
Good customer support.
The status of the order can improve, as it showed "still in process" when it was already long shipped.”
“The customer service, attention and response time was excellent. The dispatch was super fast; The teams arrived at my address in Florida on time and always responded promptly to all my concerns.
Excellent in every way. Many thanks for everything. Totally Recommended.
Kind regards”
“The delivery was very fast. We had our miner in less than two weeks. We had some issues getting it started. We contacted customer service and they responded from overseas in less than 6 hours. Our problem turned out to be AI Protection on our Asus router. After correcting that, we were up and running. Currently planning our next miner purchase. Thanks, Viperatech!!”
“I will try to make it short:
- 3 sept 2023: placed and order on the website
- 14 sept 2023: status on the website didn't change "Processing" so i tried to get in contact directly on whatsup to have news.
- 18 sept 2023: ViperaTech contacted me to ask me for additional fees that was not mentioned "1670 USD" to ship the unit by air and confirm that the unit is ready or 20 days by boat and price doesn’t change. So, i went with the boat option and they confirmed that it will be sent today.
- 22 sept2023: asked for a tracking number but they said we don’t have it if it’s shipped by boat, it was weird but i said no problem.
- 12 oct 2023: no update, so I asked again and they give me a new contact to check with him
- 12 oct 2023: the new contact told me that the factories were closed and the product is now under production!!!! So, nothing was shipped and have to wait more.
- 13 oct 2023: the order will be shipped next week
- 23 oct 2023: the package was shipped and a tracking number was provided by the new contact (not ViperaTech and the status on the website still "Processing")
- 16 dec 2023: package arrived with a wrong main part so I can’t use the kit I ordered.
- 26 dec 2023: contacted ViperaTech to inform them with the mistake, they asked me to send a picture which I did.
- 29 dec 2023: they asked me if I can send back the wrong part and I said yes just need to have the right equipment as soon as possible because I am stuck and can’t use anything.
- 2 jan 2024: I asked again for a clear solution, they finally send me the return address and said a new part is being dispatched, and will be shipped today (as usual nothing true)
- 4 jan 2024: asked for the tracking number, but they said no need to send back the part cause the manufacturer don’t want it but didn’t answer the question about the tracking number and give me and i quote “will have it soon” answer when I asked for when I will get it.
After, they only see my messages on whatsup and don’t replay.
-9 jan 2024: I give my point of view about the situation and get those offensive reply and i quote: “Hey clown”, “if you had half a brain”, “post a review and I stop the shipment”, “stop riding my a**”.
This is my experience with this company and btw the status of the order still at "Processing". If you want to save your time, money, respect just don’t get involved with this company because there is no professional, honesty or respect when you have business with them you will be chasing them for your order then you will be ignored and disrespect.”
“I had a great experience shopping with Viperatech. Their website was user-friendly and easy to navigate, and I found their customer support team to be helpful and responsive. My order was delivered as promised, and I am thoroughly satisfied with the quality of the product. I'm glad I chose to shop with them and will definitely be using their services again.”
“I've been in touch with ViperaTech about my recent order and I'm really impressed with their customer service. Their team has been consistently responsive and attentive to my queries. Their commitment to customer satisfaction is evident, and I appreciate their professional approach in handling my concerns. Looking forward to receiving my order and confident in the quality ViperaTech provides!”
“Absolutely thrilled with my experience at this website! Their customer support is top-notch, always ready to assist with any questions or concerns. Plus, their delivery service is prompt and reliable. I am truly impressed by their dedication to customer satisfaction. I found great value for my money and will definitely be a returning customer. Highly recommend this vendor for a hassle-free and satisfying experience!”
“For my ASIC miner, they pretended they would send my the north american plug, but they sent the Chinese GB standard three plugs. They lied. But the rest is ok.”
“They have successfully got me to deposit all of my savings., my children’s savings and other family and friends savings into the hundreds of thousands of dollars. The way the target you when you are most vulnerable. After my initial deposit I explained that I could not deposit any more money because of my daughter’s rising medical cost, this is when they targeted me even harder.
When I got sick myself they upped the pressure again.
They remote into your desktop while they speak to you they encourage you to ignore safety statements and alerts. They have robbed me of all my savings and convinced me to encourage family to get more money.
STAY AWAY from this fake company !!
THANKS TO RESUC . ORG FOR ASSISTING ME REIMBURSE MY INVESTMENTS WORTH 60,000$. THEY ARE TOPNOTCH”
“I wrote about 30 - 40 emails about asking explanation why am I not getting my item even after such a long delay! I am waiting for my miner for more than 25 days and since i payed for my miner they started neglecting me totally. Such a disrespectful way of treating their customers.”
“Guys don't trust them. it's very poor website with very poor customer support standards and in addition they do not deliver. If you try them out you will be left disappointed like i am right now. I wasted my money. Will never use this vendor again.”
“I have purchased a miner from here and I never got it delivered. I payed for it before 2 months it should already have been here riiight?!!. The service is not good. They never give products”
“I have suffered just as much as all the other people on tis review site. I wouldn't recommend this company to anyone. IT IS NOT WORTH YOUR TIME OR MONEY. STAY AWAY FROM VIPERATECH”
“We ordered Goldshell kd6 from viperatech-com and got scammed. Thanks to a friend who recommended me to https://cryptoexperticonminers.net/ where we finally ordered directly from China and everything went well.”
“Please DON'T shop from viperatech.com, use only trusted sites for online shopping as there are many frauds online like this false mining hardware provider. They dont deliver”
“After I had paid them in full they had retreated into their little thieving troll cave, with all the money they had defrauded from me! Do not trust them, this website is only after the quick buck, they do not care about the customer!”
“They promised that they will give me my miner in no time, but all their promises turned out to be fake. Viperatech didnt send me anything, proving that they are placing money tricks to catch people then they fade away!”
“I cannot believe for how long I have been waiting for my asic miner... I work two jobs, and I have been mentally and physically stressed out for months now.. I wanted to get into this whole crypto mining since it seemed like a good passive investment idea, but they have not delivered, I could have put that money in staking at least, but no I have to deal with yet another devastating blow to my wallet...”
