“Had to ask 20 times where my shipping is, one order got shipped in two packages without noticing or giving me a tracking number. Customer service reeeeeeeeeeally slow. Still waiting for the asic silent kit without tracking, but at least, after asking 10 times again today, I got told "it's out with DHL tracking coming soon". I was aware about the preorder for my miner, and that it takes some time, but don't show your silent kits in stock, when they take longer to ship as a preorder for a sold out miner. First and last buy. Also, they're not really customer oriented the way how (and if) they reply. Bro, I spent 10k, of course I will annoy you if you don't answer or provide tracking. Well, I hope I will get tracking now for my silent kit.”
“They apparently do repairs but not if you purchased from a competitor. I would pay for thr repairs and even purchase future hardware from them if they proved thier integrity. They would not be of any assistance.”
“For my ASIC miner, they pretended they would send my the north american plug, but they sent the Chinese GB standard three plugs. They lied. But the rest is ok.”
