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VIP Premium Vaping and E-Liquids Reviews

4.5 Rating 2,551 Reviews
87 %
of reviewers recommend VIP Premium Vaping and E-Liquids
Company Reviews Product Reviews
10,995
 Questions Metrics Info
4.5
Based on 2,551 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

Popular Questions:

Delivery

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Customer Service

How can I contact VIP Premium Vaping and E-Liquids? How quickly does VIP Premium Vaping and E-Liquids resolve customer queries?
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About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

Visit Website

Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

How quickly does VIP Premium Vaping and E-Liquids resolve customer queries?
Helpful Report
(4 years ago)
Greater than 80% of reviewers feedback is VIP Premium Vaping and E-Liquids resolves customer queries within an hour.
Helpful Report
(4 years ago)
B

Customer Service - Good

78.50%
Industry Average
“ I have been with VIP for a number of years and never had a problem until my order arrived today with the wrong product. I rang customer service and spoke to Janet, within 5mins she had sorted return of wrong product and delivery of the right product. Janet is the BEST customer service I’ve ever had to deal with. Well done Janet. ”
- Patricia Kearton
“ Always a brilliant service!!! I love the ePod and the various flavours. Their customer service is excellent, and should any issue arise they sort it out so fast!!! ”
- Christine Smith
“ Quitting smoking and now loving vaping .Thanks vip for the amazing service! Love the offers too . ”
- Sandon
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