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Virgin Atlantic Reviews

3.5 Rating 23 Reviews
61 %
of reviewers recommend Virgin Atlantic

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Anonymous
Anonymous  // 01/01/2019
Spent time reserving a seat online for family member to sit next to us on plane. Checked in to find Virgin has reallocated the seat to another person and moved our family member. When brought to their attention, there was nothing but empty apology and "seats are only reserved when you check in", so why do they get us to waste time prior to the flight? Very angry unhappy customer who will never book with Virgin Again.
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Posted 11 years ago
Given misleading information when we booked 'extra leg room seats' which caused lots of problems. And by far the worst airline food I've ever had - disgusting. Won't be choosing Virgin again...
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Posted 11 years ago
Virgin are a terrible airline, I will never use them again.
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Posted 11 years ago
Virgin have gone down hill over the past 5 years, the flights are always understaffed, rude and unhelpful. I now fly Air New Zealand when I travel to LA its such a much more enjoyable experience.
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Posted 11 years ago
Virgin Atlantic is rated 3.5 based on 23 reviews