Virgin Experience Days Reviews

Name: Virgin Experience Days
Address: Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS, Bourne End
Rating: 3.93

3.9 Rating 2,211 Reviews

73 %

of reviewers recommend Virgin Experience Days

3.9

Based on 2,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Virgin Experience Days:

Virgin Experience Days was launched in March 2001 under the name of Virgin Experience. Originally offering experiences to corporate clients as a way of incentivising staff and customers, the company rapidly expanded to bring the Virgin values of quality, innovation, value for money and fun to the consumer experience gift market.
The summer of 2003 was a real milestone for Virgin Experience. In our continual quest to bring the best experiences and unrivalled service, we joined forces with Acorne Sports. Founded in 1988, Acorne Sports is the original experience company and it’s their stamp of approval that confirms our pedigree and ability to deliver unforgettable experiences. Acorne ’s unrivalled reputation, knowledge and relationship with all of the featured centres made them the perfect partners for Virgin Experience, a company dedicated to making sure customers have the very best time. By teaming up, we are able to challenge the way every experience is provided and offer once-in-a-lifetime gifts backed up by friendly service staff with first-hand knowledge.

Visit Website

Phone:

0344 504 0844

Email:

social.media@virginexperiencedays.co.uk

Location:

Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS
Bourne End
SL8 5YS

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Virgin Experience Days 1 star review on 13th October 2022

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The day we went the shard was in fog.so im going back free in a 3 months window.did go to the top and had champagne.it looks fantastic and can't wait to go back.was very impressed with the security.”

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Posted 6 years ago

“PLEANTY TO SEE I ENJOY HISTORY RELATED PLACES”

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Posted 6 years ago

“I purchased a Harry Potter studio tour and lunch at Mercure hotel as a 60th birthday present. I also paid to extend the life of the voucher Over the years I have purchased a number of Red Letter Day vouchers and have enjoyed all of the experiences. However, the service received at the Mercure hotel yesterday was absolutely appalling. We arrived for lunch at 2pm as arranged and were shown to our table. The first course did not reach us until 2.50. One of the starters was salt and pepper ribs. Not only had it taken 50 minutes to arrive but it was also served cold! Despite having complained about the service by 3.20pm we still had not received our main course and so decided to leave. The service we received was also experienced by two other couples who were already seated when we arrived. One couple had not been served anything and the other who had just ordered a mains received their food as we were leaving.”

Helpful Report

Posted 6 years ago

Hi Jane, thank you for your recent review. We are very sorry to hear that you are disappointed with your experience. However unfortunately we are not Red Letter Days and this is not something that we are able to help with we are afraid. We would recommend speaking with Red Letter Days to see if there is anything they are able to do for you.

Posted 6 years ago

“We booked the view from the Shard & a 3 course meal at Marco Pierre’s Steak House. We had an amazing time and the service was amazing!”

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Posted 6 years ago

“Virgin Experience Days are amazing !! Have been on castle tours, bottomless brunches, afternoon teas, boat trips, gin tastings, and all have been fantastic .....booking is super easy & have been able to share with family and friend some extra special days out .”

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Posted 6 years ago

“Did 2 experience days through Virgin Experience days . Lovely site and so many venues. Everything is easy to find and payment side is not complicated either. I will be definitely booking more days out. Also great for Birthday or Christmas presents Eve”

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Posted 6 years ago

“Easy to order and process. No issues with Virgin experience days at all.”

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Posted 6 years ago

“There is something for everyone! It is easy to book, easy to use and even easier to enjoy! And, there's no catch!”

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Posted 6 years ago

“A wonderful relaxing day, was looked after from the moment we arrived, a lovely relaxing massage, use of the spa facilities and a two course lunch.”

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Posted 6 years ago

“I bought this for my husband and he did really enjoy driving around and we had a fun day out, but there are a few things to note. Firstly, if you’re driving numerous cars then you’re likely to be waiting around a lot, secondly, if you book through virgin and then car heroes it is likely you’ll have to pay an extra £50-100 and finally the photo that is apparently ‘included’ is just sent to you via email rather than printed for you, and so ultimately you still have to pay for your print; bit of a con on virgins behalf and a shame when I’d already paid £99 for the voucher then an additional £62 for the card and then £40 on the day for the insurance and also to upgrade the professional driving car.”

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Posted 6 years ago

“I have used these Experience Days offers 3 times now and have thoroughly enjoyed each one. The hotels have all been of a high standard and the process is easy and problem free. A nice way to treat yourself!”

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Posted 6 years ago

“I Brought a Virgin experience voucher for my Husband’s special Birthday we thoutghly enjoyed our Two night hotel break to the Harbour hotel in Southampton. I would definitely recommend buying a Virgin gift voucher & will use them in the future.”

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Posted 6 years ago

“Very user friendly. Easy to book experience and redeem voucher”

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Posted 6 years ago

“Excellent service from staff and highly recommend would certainly use again”

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Posted 6 years ago

“We had a very good meal at Charlotte Street, food was excellent and the staff were very friendly. You could choose off the set menu which was all included or you could choose off the main menu and they just took the value of the voucher off the final bill, so was all very flexible. Only thing I'd mention is that if you want to go at the weekend of the choice of London locations is limited.”

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Posted 6 years ago

“Fab day Good knowledge Would go again Good laugh”

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Posted 6 years ago

“Amazing value for such an amazing day out ! 5 stars for Virgin Experience Days !”

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Posted 6 years ago

“I was given a Gin tasting experience for my birthday and thoroughly enjoyed it. The host was fantastic, as was the venue, and we learnt a great deal about the history of Gin, as well as getting the opportunity to taste a wide variety of them. I would highly recommend Virgin Experience Days to other people. We had a fantastic night.”

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Posted 6 years ago

“Went for afternoon tea lovely location and a lovely atmosphere but food was very poor. Web site was easy to use and booking was simple”

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Posted 6 years ago

“The website is so easy to navigate and the choice of experiences is second to none, I will always use them and would recommend them very highly.”

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Posted 6 years ago

Virgin Experience Days is rated 3.9 based on 2,211 reviews