Virgin Experience Days Reviews

Name: Virgin Experience Days
Address: Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS, Bourne End
Rating: 3.93

3.9 Rating 2,211 Reviews

73 %

of reviewers recommend Virgin Experience Days

3.9

Based on 2,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Virgin Experience Days:

Virgin Experience Days was launched in March 2001 under the name of Virgin Experience. Originally offering experiences to corporate clients as a way of incentivising staff and customers, the company rapidly expanded to bring the Virgin values of quality, innovation, value for money and fun to the consumer experience gift market.
The summer of 2003 was a real milestone for Virgin Experience. In our continual quest to bring the best experiences and unrivalled service, we joined forces with Acorne Sports. Founded in 1988, Acorne Sports is the original experience company and it’s their stamp of approval that confirms our pedigree and ability to deliver unforgettable experiences. Acorne ’s unrivalled reputation, knowledge and relationship with all of the featured centres made them the perfect partners for Virgin Experience, a company dedicated to making sure customers have the very best time. By teaming up, we are able to challenge the way every experience is provided and offer once-in-a-lifetime gifts backed up by friendly service staff with first-hand knowledge.

Visit Website

Phone:

0344 504 0844

Email:

social.media@virginexperiencedays.co.uk

Location:

Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS
Bourne End
SL8 5YS

Write Your review

Tell us how Virgin Experience Days made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Virgin Experience Days 1 star review on 13th October 2022

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A perfect 25th anniversary meal”

Helpful Report

Posted 7 years ago

“Norwich Chaepelfield branch : Far from being a pleasant experience we were treated like second class citizens ! Set menu unavailable so we were given main menu with items we could eat with a big cross next to them. Waited a while for waitress to take our order, and we both chose the Camembert. It arrived minutes later - stone cold and rock solid in the middle. Called waitress over who said this doesn't normally happen ( not encouraging though as the lady sitting next to us complained about a lump of plastic in her mussels....) waited and they brought out the Camembert, this time it had been 'nuked' so although the inside was indeed liquified the outside was like concrete. My husband gave up and ate it, I just gave up ! Mains arrived , beef bourginon was nothing special but was edible but greasy , as was the potato. So I left most of it. ( used to have this at cafe rouge Center Parcs, it was great there !) My husbands - well words fail me. A dry looking piece of chicken with a little pot of sauce a small dish of chips and nothing else. How can you serve up a plate with just a piece of chicken on it ? Surely salad garnish wouldn't have been too much trouble to make it look even a little attractive ? Asked for the complimentary glasses of Prosecco before mains arrived - they arrived when we had nearly finished, obviously having sat on the counter,.. warming, and it wasn't that busy by the time we had our mains! Had the feeling the waitress was slightly irritated . My husband had creme brûlée which he said was nice, I just didn't bother with dessert I just wanted to leave . I couldn't stop apologising to him as this was a 'treat'. To add insult to injury, when we went to present our voucher ( think that was the problem, if they didn't know you had a voucher maybe service would have been better !) the waitress had to take it away to her manager . So we waited. And waited. Then I sat down at a table and waited. Finally we were told it was ok . I would never go back there again, and I feel really really disappointed, not the experience I had wanted or expected !”

Helpful Report

Posted 7 years ago

“In our experience, never disappoint.”

Helpful Report

Posted 7 years ago

“We enjoyed the lunch cruise very well. Everything was of high standards , service , staff and food. I will recommend to my friends”

Helpful Report

Posted 7 years ago

“Had an hilarious evening at the 'Faulty Towers Dinning Experience' a must do for anyone who enjoyed the TV series.”

Helpful Report

Posted 7 years ago

“Fantastic relaxing fay brilliant staff”

Helpful Report

Posted 7 years ago

“After a long day zapping around London we had afternoon tea at the Brasserie Blanc in Charlotte Street. I had just sat an exam and passed, so the glass of bubbly was just the thing to celebrate. We had a wonderful tea time treat and the staff were friendly and attentive. All in all a great experience. Thank you.”

Helpful Report

Posted 7 years ago

“From start to finish the whole process was really easy to book. Once at the event we had a wonderful day viewing landmarks around London and sipping on Champagne. The day was rounded off beautifully with a 3 course meal at London Steakhouse.”

Helpful Report

Posted 7 years ago

“Great day great cars and great people.”

Helpful Report

Posted 7 years ago

“Absolutely amazing driving experience. I got to drive a 1965 Mustang and Audi R8. Brilliant”

Helpful Report

Posted 7 years ago

“Lovely afternoon with my you daughter, wonderful massage 😀”

Helpful Report

Posted 7 years ago

“Everything worked as advertised, a great treat. Wouldn't hesitate to use Virginia again.”

Helpful Report

Posted 7 years ago

“The day out was great but I am horrified that Virgin are suing NHS commissioners who will have too use public funds to fight the case. Brand damaging hence my poor review”

Helpful Report

Posted 7 years ago

“I booked a cooking class during Christmas time. went to the class this weekend and it was amazing. Further more excellent value for money. very happy with the service provided and will definitely book again through this site.”

Helpful Report

Posted 7 years ago

“good service”

Helpful Report

Posted 7 years ago

“This is advertised as a photography event but this is misleading. The event has nothing to do with photographysical. What a waste of time and money! !!”

Helpful Report

Posted 7 years ago

“Fantastic gift for my bday! A relaxing stay in a hotel.”

Helpful Report

Posted 7 years ago

“The staff were so friendly, helpful and knowledgable. Food was beautiful. Everything was well organised and staff couldn't do enjoy for you. Views were amazing on both trips. Would highly recommend.”

Helpful Report

Posted 7 years ago

“I cannot rate my experience at this Spa, as I did cancel my voucher due to the impoliteness and adamant behaviour of their customer service. The treatment written on the fine print says "you will be treated....." no according to them. You have to do it yourself and check Virgin T&C. Rang them up they did not confirm what the lady called Paris at the Spa says and they refunded me the money”

Helpful Report

Posted 7 years ago

“Had a brilliant stay.made to feel special”

Helpful Report

Posted 7 years ago

Virgin Experience Days is rated 3.9 based on 2,211 reviews