VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,823 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,823 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm go to my mean problem is Afghanistan”

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Posted 2 months ago

“VisaHQ is competent and 100% reliable. They know what to do and... they do it. I worked with Haidee for my passport renewal and she was both professional and easy to correspond with. Overall a great experience!”

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Posted 2 months ago

“Good information for both sides This should be an exemple to other countries”

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Posted 2 months ago

“Do yourself a favor and stay away from this company. They do not tell you everything you need for Visa application. They delayed turning in the application for a week. A flight had to be cancelled because the visas were not ready in the promised time frame. They are hard to understand and don't understand you. They do not communicate back with you.”

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Posted 2 months ago

“هل الخدمه متميزه ام عاديه”

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Posted 2 months ago

“Needed help with 2 visa processes and was generally well supported through the process”

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Posted 2 months ago

“Very satisfied service Thank you very much to the Visa hq team i recieve my visa on time I enjoyed the 7 days cruise last week I would like to thank Mr Fernando Roldan for his assistance 5 star for him”

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Posted 2 months ago

“very handy”

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Posted 2 months ago

“We used VisaHQ to assist with visas for our company's event in Beijing. We received excellent customer service and help throughout the entire process. Our assigned representative Allexis Timol was so quick to help with all the questions and complicated visa situations we encountered. We highly recommend VisaHQ to other organizations who need to send a group of employees or invited guests to China or another country requiring visas. Thank you, Allexis and VisaHQ!”

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Posted 3 months ago

“Michelle Rovan was amazing .. she made my passport renewal process so simple and efficient .. and exceeded my (admittedly high) expectations ... she ROCKS!”

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Posted 3 months ago

“very professional in helping me preparing all the documents required for my visa application!”

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Posted 3 months ago

“Very good service.”

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Posted 3 months ago

“Customer service was really good.”

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Posted 3 months ago

“Michelle was wonderful - professional, kind, helpful, responsive. We have used her three times now for various passport needs and she is terrific.”

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Posted 3 months ago

“Now we must have good manners in the shop. When the customer comes, we must tell him in a good manner what is in the card and what does he want. Please tell him so that he can come happily for the next time. Thank you. Have a good time.”

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Posted 3 months ago

“Very good”

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Posted 3 months ago

“Customer service was really good. Very helpful and patient on guiding.”

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Posted 3 months ago

“Quick responses.”

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Posted 3 months ago

“Visa HQ streamlined the process for our large group to obtain Chinese visas. We received a dedicated support member who was instrumental in guiding us and helping with questions we weren't sure about. I highly recommend using Visa HQ for individual and team visa procurement.”

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Posted 3 months ago

“The website states I need a visa to enter a country, I emailed the company for further details and was told they don’t know what to do. Was told to call the embassy or the cruise line, a truly useless service, save you time and money.”

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Posted 3 months ago

VisaHQ is rated 4.4 based on 3,823 reviews