VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,808 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,808 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are fast. The process is simple”

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Posted 5 years ago

Hi Annemarie, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Mr. Arpit Chnadel worked upon my case and he is very helpful and have good knowledge/expertise on his domain. Much appreciable.”

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Posted 5 years ago

Hi Pramod, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Arpit and we hope you'll choose our services again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Amazing hand in hand support from Arpit from VisaHQ team, super happy & satisfied by his services. Thanks Arpit & VisaHQ!”

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Posted 5 years ago

Hi Amandeep, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Arpit and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Pleasant service, fast and responsive, very professional served by VisaHQ's staff. THANK”

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Posted 5 years ago

Hi Yeti, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“They really. Good and efficient. Just don’t understand the one application for other visa.o h”

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Posted 5 years ago

Hi O.H., Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall. Remember that if you ever have questions about our application process, you can contact your nearest VisaHQ office or reach an agent at info@visahq.com. We are here to help you every step of the way! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Service was great, but didn't appreciate VisaHQ adding a sticker of their services on my passport.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. I would like to apologize that your experience wasn't 100% satisfactory. We will certainly take your feedback about the VisaHQ sticker into consideration moving forward. Thank you for your patronage! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Really great service, my questions were answered promptly, and I was helped throughout the whole process.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very good service, prompt and useful responses from representatives”

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Posted 5 years ago

Hi Remi, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

Hi Remi, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The staff was quick resolve any problems. Thanks! nice doing busy with you”

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Posted 5 years ago

Hi Andrew, Thanks for reviewing VIsaHQ. We're glad you had an excellent experience working with our team and we hope to serve you again! Safe travels, Rebekah @ VIsaHQ

Posted 5 years ago

“I am so grateful to Tatiana and the wonderful help that she and your company provided to me.”

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Posted 5 years ago

Hi Robert, Thanks for sharing your review of VisaHQ. We're so glad you had a great experience working with Tatiana and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very professional and reliable service.”

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Posted 5 years ago

Hi Madhusudana, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I found the staff very helpful, especially since I mixed up my appointment booking This was at Johannesburg office, could not change the office on the previous screen the”

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Posted 5 years ago

Hi Ian, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and that they were able to assist you with your order. We hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Good and simple instructions to follow.”

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Posted 5 years ago

Hi Martin, Thanks for reviewing VisaHQ. We're glad you had a great experience obtaining your visa through us and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very excellent service and got me my visa really quickly, just before my travel date. Thanks to them I get to enjoy my holiday.”

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Posted 5 years ago

Hi Yusuf, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we wish you a wonderful trip. We hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I am very satisfied with the telephone customer service - they were very helpful. I am not satisfied with the overall service - my VISA did not come in time for my flight, requiring me to cancel my trip, which was scheduled for 6/6. I received my passport in the mail and it states that the VISA was issued on 5/23. Why was there such a long delay in me receiving my passport back after the VISA was issued? I received my passport on 6/7 after I paid for overnight shipping. At this point, I am not sure if I can recommend VISA HQ to other members of my corporation unless there is a very long time between the trip and the VISA application.”

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Posted 5 years ago

Hi Heather, Thanks for sharing your feedback regarding VisaHQ. I would like to apologize for the fact that you weren't 100% satisfied with your experience. We strive to exceed our clients' expectations and I'm sorry that didn't happen in your case. I've looked into your order and I see that it was submitted on May 21. The Memorial Day and Eid holidays (May 27 and June 3, respectively) impacted processing times. The visa was still processed within the estimated 10-15 business days. I hope this has clarified the timeline and that you will reconsider recommending VisaHQ's services again in the future. Please contact our team at 1-800-345-6541 if you have any additional questions. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Great fast service and very helpful thank you so much”

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Posted 5 years ago

Hi Bridget, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“on time and very responsive. I strongly recommend.”

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Posted 5 years ago

Hi Benjamin, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Really appreciate and thanks to Rahil Patni who assisted me with my Portugal visa and got my visa on time.Thanks visahq.”

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Posted 5 years ago

Hi Dhruba, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Rahil and we wish you a wonderful trip to Portugal! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Everything was smooth and easy.”

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Posted 5 years ago

Hi Caroline, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Excellent communications! Visa processed in a timely manner, as advertised. Would definitely use again. Far superior to a competitor I used in the past. Thank you VisaHQ!”

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Posted 5 years ago

Hi William, Thanks for taking the time to review VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,808 reviews