VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,895 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

Visit Website

Write Your review

Tell us how VisaHQ made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dhebbie was of great help to me all through the process. She came through in every way. I am so happy. I just recommended a friend to come through you guys.”

Helpful Report

Posted 1 year ago

“Service was excellent! My contact was always quick to respond to my questions and answers were always clear. I would recommend this service to anyone who needed expedited passport service.”

Helpful Report

Posted 1 year ago

“excellent website, easy to navigate, reaponsive staff when I had questions”

Helpful Report

Posted 1 year ago

“Angelica Comandante was particularly outstanding in terms of service/support and helping me through the initial application stages.”

Helpful Report

Posted 1 year ago

“My experience from the very first contact to receiving my Visa in half the time I expected exceeded my expectations in every way. Really top notch Customer Service with timely updates on the status of the application and its submission. Questions I had were answered in detail and the information I uploaded to them was thoroughly reviewed, so that when It reached the foreign embassy or their Visa processing group the application was complete and free of problems. This was my first time using VisaHQ and I will definitely be using them again in the future.”

Helpful Report

Posted 1 year ago

“The VisaHQ agent, Virgil, went far above and beyond an ordinary level of customer service to solve my problem. He was very thorough, helpful, and knew how to find the correct answers. I highly commend him.”

Helpful Report

Posted 1 year ago

“really never trust this company. they cant give us visa and they wont refund our money. this compay is only for money not for services. actually i apply for turkeys visa and after they cant give me visa and they didnt give my money back. so i donate for this compny 149$.. dont trust this company and dont follw”

Helpful Report

Posted 1 year ago

“very good and efficient”

Helpful Report

Posted 1 year ago

“The phone staff was enormously helpful with guidance on a very confusing Visa application.”

Helpful Report

Posted 1 year ago

“One Day at a time”

Helpful Report

Posted 1 year ago

“I am writing to express my extreme dissatisfaction with the expedited visa service provided by VisaHQ. I applied for an expedited visa through VisaHQ with the explicit need for a quick turnaround. Despite my numerous calls to ensure timely processing, your company admitted to being late in submitting my application. Your delay caused significant inconvenience and additional expenses. When I demanded a refund for the service your agent initially agreed but within minutes of ending our call where I notified her that I was able to get a visa directly from the embassy quicker than your process, I received email notification that my expedited visa through VisaHQ had been approved. This approval came too late, as even if the visa had been sent to me, it would not have arrived in time for my scheduled flight. Further, it is quite suspicious how all of a sudden my visa was approved when the agent had no such status updates. Given the non-performance of the expedited visa service I paid for and the inconvenience it has caused, I have requested a full refund for my application fee.”

Helpful Report

Posted 1 year ago

“I have been a loyal customer of VisaHQ for the past 10 years, and I can confidently say that their services have consistently exceeded my expectations. This agency has been my go-to choice for all passport and visa-related needs, and I am delighted to share my positive experience. From the very beginning, VisaHQ has impressed me with their reliability. One of the most crucial aspects of passport and visa services is timeliness, and VisaHQ has never let me down in this regard. They consistently deliver my documents on time, allowing me to plan my trips and business ventures with peace of mind. Their punctuality is truly commendable and has saved me from unnecessary stress on numerous occasions. Another reason why I keep returning to VisaHQ is their reasonable pricing. Travel expenses can add up quickly, and it's always a relief to find a service that offers quality without breaking the bank. VisaHQ's pricing is competitive, and I appreciate that they provide value for my money. Their transparent fee structure makes it easy to budget for passport and visa expenses, and I've never encountered any hidden costs or surprises. One of the standout features of VisaHQ is their exceptional customer service. Every interaction with their team has been a pleasure. The staff is not only knowledgeable but also incredibly friendly and accommodating. Whether I had questions about visa requirements, needed assistance with application forms, or required urgent help with my documents, VisaHQ's customer service team has always been there to assist me promptly and courteously. Their dedication to customer satisfaction sets them apart from other agencies. In summary, VisaHQ has been a reliable and trustworthy partner in my travel and business endeavors for the past decade. Their consistent on-time delivery, reasonable prices, and outstanding customer service have earned my trust and loyalty. I highly recommend VisaHQ to anyone in need of passport and visa services. With VisaHQ, you can rest assured that your documents are in capable hands, allowing you to focus on your travels and adventures without worry. Here's to another 10 years of excellent service from VisaHQ! ps THANK YOU, Haidee, for all your help with my latest passport renewal process - got it back within a week!!! YEY!”

Helpful Report

Posted 1 year ago

“Michelle Rovan was super helpful walking me through the entire process. Thank you!”

Helpful Report

Posted 1 year ago

“Was efficient”

Helpful Report

Posted 1 year ago

“Alabama Renovations & Coatings | AIO + Website Development OTC”

Helpful Report

Posted 1 year ago

“Very easy to work with and Adrian from customer support was a dream to work with.”

Helpful Report

Posted 1 year ago

“Michelle was so easy to work with, and she guided me in the right direction at multiple points in the process. Very grateful! Thanks!”

Helpful Report

Posted 1 year ago

“Very helpful and the staff are very polite. Got my visa as promised.”

Helpful Report

Posted 1 year ago

“I found the forms to be easy to understand and to fill out.”

Helpful Report

Posted 1 year ago

“Helo sir your service is very good . your sisteme is so good.”

Helpful Report

Posted 1 year ago

VisaHQ is rated 4.4 based on 3,895 reviews